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Abnormal service compensation method, apparatus, computer device, and storage medium

A technology of computer equipment and compensation method, applied in the computer field, can solve problems such as affecting user experience, data update delay, etc.

Inactive Publication Date: 2018-12-11
深圳市牛鼎丰科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, due to the interval between retries, data updates may be delayed, affecting user experience

Method used

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  • Abnormal service compensation method, apparatus, computer device, and storage medium
  • Abnormal service compensation method, apparatus, computer device, and storage medium
  • Abnormal service compensation method, apparatus, computer device, and storage medium

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Embodiment Construction

[0041] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention, and similar component numbers in the drawings represent similar components. Apparently, the embodiments described below are only a part of the embodiments of the present invention, rather than all the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0042] It should be understood that when used in this specification and the appended claims, the terms "comprising" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude one or Presence or addition of multiple other features, integers, steps, operations, elements, components and / or col...

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Abstract

The embodiment of the invention provides an abnormal service compensation method, a device, a computer device and a storage medium. When a service provider fails to process a service request successfully,a service request is saved as a service request to be processed, whether a service provider carries out compensation processing of the service request to be processed is monitored in real time, if the service provider does not compensate for the business request to be processed, the service provider is called to compensate for the service request to be processed, so that the service providercan compensate for the service request to be processed in time, the efficiency of compensating for the service request to be processed by the service provider is improved, the waiting time of the useris reduced, and the user experience is improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a compensation method, device, computer equipment and storage medium for abnormal services. Background technique [0002] When the IT business system processes business, sometimes the dependent services may be temporarily unavailable, resulting in business processing failure. [0003] In the prior art, it is usually not necessary to notify the user or the caller in time in this case. The general processing method is to first save the data when the user requests the call, and then start a scheduled task and wait for a period of time to continue retrying. However, due to the interval between retries, data updates may be delayed, affecting user experience. Contents of the invention [0004] The technical problem to be solved by the embodiments of the present invention is how to improve the efficiency of abnormal service compensation and reduce the waiting time of users....

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08H04L29/06
CPCH04L69/32H04L67/51H04L67/01
Inventor 杨守军
Owner 深圳市牛鼎丰科技有限公司
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