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Intelligent voice interaction processing method, device and equipment and storage medium

An interactive processing and intelligent voice technology, applied in the computer field, can solve problems such as the interactive experience is not natural enough, smart, and the recording cannot take effect.

Active Publication Date: 2018-12-14
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] It can be seen that after the intent is switched, the previous interaction record cannot take effect, and the intent confirmation and word slot filling need to be performed again
Not natural and smart enough in interactive experience

Method used

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  • Intelligent voice interaction processing method, device and equipment and storage medium
  • Intelligent voice interaction processing method, device and equipment and storage medium
  • Intelligent voice interaction processing method, device and equipment and storage medium

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Embodiment Construction

[0032] In order to make the purpose, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application.

[0033] figure 1 A schematic diagram of an application scene diagram of the technical solution of the present application provided by an embodiment of the present application, as shown in figure 1 As shown, the terminal device can obtain the voice data input by the user, and the voice data is used to request the corresponding functional service. Through the intelligent voice interaction processing method of the present application, the background server can feed back the service response to the user through the terminal device, so as to realize the improvement The intelligence and affinity with which the user interacts with the terminal device. The terminal...

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Abstract

The embodiment of the invention provides an intelligent voice interaction processing method, device and equipment and a storage medium. The intelligent voice interaction processing method comprises the following steps: acquiring the voice data inputted by the user; analyzing the voice data so as to obtain the intention information and the word slots included in the voice data; determining the service session corresponding to the intention information; filling in the word slot field of the service session with the word slots; determining whether the filled service session is complete; and sending the service request corresponding to the service session to the background server if the filled service session is complete so that the background server is enabled to feed back the service response corresponding to the service request to the user. The intellectualization and the affinity of voice interaction can be enhanced and the user experience can be enhanced.

Description

technical field [0001] The embodiments of the present application relate to the field of computer technology, and in particular, to an intelligent voice interaction processing method, device, device, and storage medium. Background technique [0002] Intelligent service robot is a product based on artificial intelligence technology. It interacts with users through dialogue. The background server of the intelligent service machine can connect to a variety of network function services, so as to provide Rich services, including weather query, hotel booking, route navigation, etc. [0003] A user's service request is recognized by the intelligent service robot as an intent, and the intent is accompanied by different word slots. For example, the intent of the weather query function service corresponds to the two word slots of time and place. When the user enters "What's the weather like in Beijing today?", the intelligent service robot will identify the service request as a weat...

Claims

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Application Information

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IPC IPC(8): G10L15/22G10L15/30G10L15/18G10L15/08
CPCG10L15/08G10L15/1822G10L15/22G10L15/30G10L2015/088
Inventor 刘昆乔爽爽梁阳林湘粤慕鹏韩超朱名发郭江亮李旭刘俊李硕尹世明
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD
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