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Transaction processing method and a system based on a moving seat

A transaction processing and transaction data technology, applied in the field of data processing, can solve problems such as inconvenient operations for agents, affecting user experience, and inability to handle business, so as to achieve flexible office and improve user experience

Inactive Publication Date: 2019-01-22
BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] In a traditional call center, the agents work in a fixed workplace. When the agents are not in the office, they will not be able to handle related business. Therefore, the existing way that the agents work in a fixed workplace does not It is convenient for the agents to operate flexibly, which in turn affects the user experience

Method used

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  • Transaction processing method and a system based on a moving seat
  • Transaction processing method and a system based on a moving seat
  • Transaction processing method and a system based on a moving seat

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Embodiment Construction

[0038] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0039] Such as figure 1 As shown, the method flow chart of Embodiment 1 of a transaction processing method based on a mobile agent provided by the application, the method may include the following steps:

[0040] S101. Receive multimedia data sent by a multimedia router;

[0041] When it is necessary to complete the transaction processing through the mobile seat, first the mobile terminal registers and signs in with the router, and receives the multimedia data sent by the multimedi...

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Abstract

The invention discloses a transaction processing method and a system based on a mobile seat. The method comprises: receiving multimedia data sent by a multimedia route, generating transaction data based on the received multimedia data, and sending the transaction data to a banking system. The application can realize the mobile office of the seating person, and the office of the seating person is more flexible than the existing office in a fixed workplace, thereby improving the user experience.

Description

technical field [0001] The present application relates to the technical field of data processing, in particular to a transaction processing method and system based on a mobile agent. Background technique [0002] In a traditional call center, the agents work in a fixed workplace. When the agents are not in the office, they will not be able to handle related business. Therefore, the existing way that the agents work in a fixed workplace does not It is convenient for the agents to operate flexibly, which in turn affects the user experience. Contents of the invention [0003] In view of this, this application provides a transaction processing method based on mobile agents, which can realize the mobile office of the agents. Compared with the existing fixed workplace, the office of the agents is more flexible, thereby improving the user experience. [0004] The present application provides a transaction processing method based on a mobile agent, the method comprising: [0005...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/51H04W4/50H04W88/16G06Q40/02
CPCG06Q40/02H04M3/51H04W4/50H04W88/16
Inventor 何胜
Owner BANK OF CHINA
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