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IT system fault diagnosis and repair method, device and apparatus and storage medium

A fault diagnosis and IT system technology, applied in the field of information technology and user interface, can solve problems such as wasting time, poor user experience and user perception, and failure to locate the cause of the fault, so as to achieve convenient positioning, improve user experience and user perception, and improve The effect of operation and maintenance efficiency

Pending Publication Date: 2019-02-15
USTC SINOVATE SOFTWARE
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Problems solved by technology

And these pressures can lead to complex composite applications built over time across physical, virtual, hybrid cloud, and legacy environments, making it difficult for IT organizations to ensure optimal performance, deliver the flawless experience end users demand, and reduce complexity, resulting in When a problem occurs, time will only be wasted in blaming each other, and the cause of the fault cannot be located, let alone repaired.
[0003] To sum up, the existing application monitoring system can only monitor performance warnings, but cannot realize fault diagnosis and repair, and the user experience and user perception are poor

Method used

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  • IT system fault diagnosis and repair method, device and apparatus and storage medium
  • IT system fault diagnosis and repair method, device and apparatus and storage medium
  • IT system fault diagnosis and repair method, device and apparatus and storage medium

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[0039] The application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain related inventions, rather than to limit the invention. It should also be noted that, for ease of description, only parts related to the invention are shown in the drawings.

[0040] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present application will be described in detail below with reference to the accompanying drawings and embodiments.

[0041] Such as figure 1 As shown, one embodiment of the present invention provides a kind of IT system fault diagnosis and repairing method, comprises the following steps:

[0042] S1: Obtain the performance data of the application system and the real-time call relationship between content module...

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Abstract

The invention discloses an IT system fault diagnosis and repair method, device and apparatus and a storage medium, belonging to the technical field of information technology and a user interface. Themethod comprises the following steps of obtaining the performance data of an application system and the real-time calling relationship between the content modules by deploying pinpoint; combining thecollected performance data and invocation relationship, analyzing the performance exception index item or service invocation failure relationship; according to the analysis results, combining with theperformance data of infrastructure monitoring, locating the root cause of the fault by using abnormal data of log; completing the repair of the system failure by automating the execution of relevantscripts or commands. The technical proposal of the example of the invention solves the problem that the existing application monitoring method can only monitor the relevant performance parameters of the application, can not locate the fault, and can not realize self-repair to the fault, effectively improves the user experience and the user perception, lightens the user workload, and greatly improves the operation and maintenance efficiency.

Description

technical field [0001] The present invention relates to the field of information technology and user interface technology, in particular to an IT system fault diagnosis and repair method, device, equipment and storage medium. Background technique [0002] With the continuous deepening and improvement of IT construction, it is necessary to provide more services at a faster speed while providing a perfect end-user experience. And these pressures can lead to complex composite applications built over time across physical, virtual, hybrid cloud, and legacy environments, making it difficult for IT organizations to ensure optimal performance, deliver the flawless experience end users demand, and reduce complexity, resulting in When a problem occurs, time will only be wasted in blaming each other, and the cause of the fault cannot be located, let alone repaired. [0003] To sum up, the existing application monitoring system can only monitor performance warnings, but cannot implemen...

Claims

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Application Information

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IPC IPC(8): G06F11/07G06F11/34
CPCG06F11/0709G06F11/079G06F11/0793G06F11/3476
Inventor 熊钰才唐银春汪伟伟
Owner USTC SINOVATE SOFTWARE
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