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A method for realizing dialogue management in intelligent dialogue

A dialogue management and in-dialogue technology, applied in electrical digital data processing, special data processing applications, instruments, etc., can solve problems such as slow processing speed and inability to handle multiple rounds of dialogue requirements.

Inactive Publication Date: 2019-03-08
INSPUR SOFTWARE CO LTD
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Problems solved by technology

However, due to the simple structure of the dialogue management model based on the feature of filling word slots, it cannot handle the needs of multiple rounds of dialogue.
The dialogue management method based on the number of tasks is just the opposite of the dialogue management method based on the finite state machine, which has good flexibility but slow processing speed

Method used

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  • A method for realizing dialogue management in intelligent dialogue
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Embodiment Construction

[0026] In order to make the technical problems, technical solutions and beneficial effects to be solved by the present invention clearer, the present invention will be described in detail below in conjunction with the accompanying drawings and embodiments. It should be noted that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0027] The method for realizing dialogue management in intelligent dialogue, by creating the intention process and intention structure of dialogue management, optimizing the word slot extraction process, adding an intention jump mechanism, integrating the dialogue information in the context, and realizing the intention jump during the dialogue process, the words Slot extraction and historical information fusion, multiple rounds of dialogue tasks, reducing system response time.

[0028] After the system obtains user input, it first queries the dialog list to determine whether th...

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Abstract

The invention particularly relates to a method for realizing the dialogue management in intelligent dialogue. The method for realizing the dialogue management in intelligent dialogue realizes intention jump in the process of dialogue by creating intention flow and intention structure of dialogue management, optimizing slot extraction flow, adding intention jump mechanism, fusing the information inthe dialogue below, integrating slot extraction and historical information, multi-round dialogue tasks, and reducing system response time. The method realizes the session management in intelligent session, can not only quickly and accurately identify the intention of the user input corpus and extract the slot value, but also make two or more inquiries about the intention of vague or lack of slot,and in the interactive process, support the jump of the user's intention, the system can respond to the questions of different topics of the user.

Description

technical field [0001] The invention relates to the technical field of natural language processing, in particular to a method for realizing dialogue management in intelligent dialogue. Background technique [0002] Dialogue management means that the system uses a certain method to guide the dialogue. Its main task is to identify the current dialogue intention and theme based on user input, combined with context and historical dialogue information, and judge whether the information obtained from the user can be used for the next step. [0003] Dialogue management models can generally be divided into non-statistical dialogue management models and statistical-based dialogue management models. [0004] At the current stage, the non-statistical dialogue management models are mainly divided into: based on finite state machine, based on filling word slot features and based on the number of tasks. Among them, the dialogue management methods based on the finite state machine and the...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332
Inventor 潘心冰郭运艳李明明曾光
Owner INSPUR SOFTWARE CO LTD
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