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Generating next user prompts in multi-turn dialog

A conversational, user-friendly technology, applied in data processing applications, biological neural network models, special data processing applications, etc., to solve problems such as no longer useful

Inactive Publication Date: 2019-04-02
EBAY INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The traditional form of comparison search (search + refine + browse) is no longer useful

Method used

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  • Generating next user prompts in multi-turn dialog
  • Generating next user prompts in multi-turn dialog
  • Generating next user prompts in multi-turn dialog

Examples

Experimental program
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Embodiment Construction

[0019] A "carrier signal" in this context refers to any intangible medium capable of storing, encoding, or carrying instructions for execution by a machine, and includes digital or analog communication signals or other intangible media used to facilitate the transmission of such instructions. Instructions may be sent or received over the network via the network interface device using a transmission medium and using any of a number of known transmission protocols.

[0020] "Client device" in this context refers to any machine that interfaces with a communications network to obtain resources from one or more server systems or other client devices. Client devices can be: mobile phones, desktop computers, laptop computers, portable digital assistants (PDAs), smart phones, tablet computers, ultrabooks, netbooks, notebook computers, multiprocessor systems, microprocessor-based or programmable Without limitation, consumer electronics, game consoles, set-top boxes, or any other commun...

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Abstract

Disclosed are systems and methods for generating prompts for further data from a user in a multi-turn interactive dialog. Embodiments improve searches for the most relevant items available for purchase in an electronic marketplace via a processed sequence of user inputs and machine-generated prompts. Question type prompts, validating statement type prompts, and recommendation type prompts may be selectively generated based on whether a user query has been sufficiently specified, user intent is ambiguous, or a search mission has changed. Detection of a new dominant object denotes search missionchange. Contextual associations between prompts and user replies are maintained, but a search mission change results in previous context data being disregarded. Prompts can be directed to unspecifiedknowledge graph dimensions based on data element association strength values, relative data element positions and depths in the knowledge graph, and generated following a predetermined order of dataelement knowledge graph dimension types.

Description

[0001] Cross References to Related Applications [0002] This international application claims priority to U.S. Patent Application Serial No. 15 / 238,660, entitled "Generating Next User PromptsIn An Intelligent Online Personal Assistant Multi-Turn Dialog," filed August 16, 2016, which is incorporated by reference in its entirety This article. Background technique [0003] Traditional search is impersonal. People can't talk to traditional browser engines in standard language. Traditional searches are time consuming, there are too many options and a lot of time can be wasted browsing pages of results. Constrained by the technical limitations of traditional tools, it is difficult for users to communicate intent, such as users cannot share photos of products to help with searches. With selection exploding into billions of online items, comparative search is more important than ever, and current solutions aren't designed for that scale. Usually shows irrelevant results instead o...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/28G06N3/04G06N5/02G10L15/22G06Q30/02
CPCG06Q30/0631G06F16/3329G06N5/04G06F16/243G06N5/022G06F40/35G06F40/30G06F16/9024
Inventor 布拉多克·加斯基尔阿迪·圭拉·哈维维
Owner EBAY INC