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Call fault detection method and system, storage medium and electronic equipment

A technology for faults and voice calls, applied in branch office equipment, electrical components, telephone communications, etc., can solve problems such as unfavorable development of mobile phone manufacturers, affecting user call experience, accompanied by noise, etc.

Inactive Publication Date: 2020-02-18
BEIJING XIAOMI MOBILE SOFTWARE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the development of science and technology, people's demand for smart devices is increasing, such as smart phones, which have become standard equipment, so there are more and more mobile phone manufacturers on the market, which are limited by factors such as chip maturity or network environment. Limitations, the quality of mobile phones produced by these mobile phone manufacturers is naturally uneven. For example, when the surrounding environment is not noisy, there will often be noises during the call, or the phone will be The phenomenon of silent calls not only affects the user's call experience, but also is not conducive to the development of mobile phone manufacturers

Method used

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  • Call fault detection method and system, storage medium and electronic equipment
  • Call fault detection method and system, storage medium and electronic equipment
  • Call fault detection method and system, storage medium and electronic equipment

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Embodiment Construction

[0023] The specific embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings. It should be understood that the specific embodiments described herein are only used to illustrate and explain the present disclosure, and are not used to limit the present disclosure.

[0024] The present disclosure is applied to scenarios where voice call failures are detected. Currently, users can implement voice calls through call devices such as mobile phones. However, due to the limitations of chip maturity, network environment and other factors, voice calls on mobile phones are During the process, there will always be some noise or silent call. In the existing call failure detection scenario, the voice during the call is mainly monitored manually, so that the human ear can distinguish whether the call voice is noisy or the call is silent. However, this method requires relevant personnel to monitor the call process throughout the entire pr...

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Abstract

The invention relates to a method and system for detecting a call fault, a storage medium and electronic equipment, the system comprises a call initiating end, a call receiving end communicating withthe call initiating end, and a voice processing device, and the call initiating end is configured to periodically perform voice communication with the call receiving end; wherein the call receiving end is configured to play output voice received from the call initiating end when performing voice call with the call initiating end; and the voice processing device is configured to acquire the outputvoice and acquire a voice waveform corresponding to the output voice, and the voice waveform is used for determining whether a call fault exists between the call initiating end and the call receivingend.

Description

Technical field [0001] The present disclosure relates to the technical field of call failure detection, and in particular, to a method, system, storage medium, and electronic device for detecting call failure. Background technique [0002] With the development of technology, people’s demand for smart devices is increasing. For example, smart phones have become standard equipment. Therefore, there are more and more mobile phone manufacturers on the market, which are limited by factors such as chip maturity or network environment. Due to restrictions, the quality of the mobile phones produced by these mobile phone manufacturers is naturally uneven. For example, it often occurs when the surrounding environment is not noisy, and there are noises during the call, or it is just the beginning of the call. The phenomenon of silent calls not only affects the user's call experience, but also is not conducive to the development of mobile phone manufacturers. Summary of the invention [0003...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M1/24H04M3/22G10L25/51
CPCG10L25/51H04M1/24H04M3/22
Inventor 李巍山张昊然
Owner BEIJING XIAOMI MOBILE SOFTWARE CO LTD