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Fault analysis method and related equipment

A fault analysis method and faulty equipment technology, applied in the direction of instrumentation, error detection/correction, calculation, etc., can solve the problems of low network fault analysis efficiency, low resolution efficiency, complex log content structure, etc., to reduce fault maintenance costs and improve User experience, the effect of improving the efficiency of fault detection

Active Publication Date: 2021-08-13
HUAWEI TECH CO LTD
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  • Abstract
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Problems solved by technology

This solution has low parsing efficiency because there are many types of logs and the structure of the log content is complex; in addition, due to the research and development of new detection solutions and changes to the original detection solutions, the fault detection tools cannot be reflected in time, resulting in imperfect detection capabilities of the tools and network failures. Low analysis efficiency

Method used

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  • Fault analysis method and related equipment
  • Fault analysis method and related equipment
  • Fault analysis method and related equipment

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Embodiment Construction

[0037] The technical solutions in the embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings of the present invention.

[0038] The inventor of the present application discovered during the process of filing the present application that in the prior art, the following two solutions are adopted in order to determine and obtain the cause of the equipment failure.

[0039] In the first solution, relying on the experience of the maintenance engineer will increase the labor cost and the maintenance time will be too long. Especially for some complex faults, the maintenance engineer cannot rely on the experience to know the cause of the fault, and the fault detection rate is low. Equipment maintenance time.

[0040] In the second solution, by analyzing the log records of the equipment, combined with the diagnosis and analysis of the maintenance engineer, the cause of the equipment failure is located and the corresponding s...

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Abstract

The embodiment of the present invention discloses a fault analysis method and related equipment, wherein the method includes: the fault detection device acquires fault description information, wherein the fault description information is used to describe the fault phenomenon of the fault device; the fault detection device traverses the A fault tree, so as to obtain the fault cause of the faulty device, wherein the fault tree reflects the corresponding relationship between the fault phenomenon and the fault cause. By adopting the embodiment of the present invention, it is possible to use the fault tree to accurately analyze and locate the fault cause of the faulty device, improve fault detection efficiency, reduce fault maintenance costs, and improve user experience.

Description

technical field [0001] The invention relates to the technical field of terminals, in particular to a fault analysis method and related equipment. Background technique [0002] For terminal equipment, equipment failures exist objectively and occur randomly. At present, if a problem occurs during the use of the equipment, the user usually takes it to a maintenance outlet for maintenance. Maintenance engineers generally use corresponding maintenance inspection tools to perform inspection and maintenance according to the fault phenomena reported by users. This method relies heavily on the experience of maintenance engineers when the tool maintenance inspection capabilities are not perfect at this stage. Especially for some complex faults, maintenance personnel are often at a loss, unable to quickly locate the cause of the fault, and need to return to the factory for repair. In this way, the failure detection rate is low and the maintenance time is long, which directly affects ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/00
CPCG06F11/00
Inventor 张瑞荣姚满海李翠琴石俊杰
Owner HUAWEI TECH CO LTD
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