Apparatus for managing customer reviews, information processing method, readable storage medium, and electronic device

An information processing method and a technology of a management device, which are applied in the field of comment management devices, information processing, readable storage media, and electronic equipment, and can solve problems such as difficulties in making effective use of comments

Pending Publication Date: 2020-07-24
TOSHIBA TEC KK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The collected comments are used only to the extent that the viewer refers to other peo

Method used

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  • Apparatus for managing customer reviews, information processing method, readable storage medium, and electronic device
  • Apparatus for managing customer reviews, information processing method, readable storage medium, and electronic device
  • Apparatus for managing customer reviews, information processing method, readable storage medium, and electronic device

Examples

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Embodiment Construction

[0036] Hereinafter, an example of embodiment will be described using drawings. In addition, this embodiment relates to an electronic receipt system that provides an electronic receipt service through a receipt server that functions as a review management device.

[0037] figure 1 It is a block diagram showing the schematic configuration of the electronic receipt system 100 according to the present embodiment and the circuit configuration of main parts of the receipt server 10 included in the electronic receipt system 100 .

[0038] The electronic receipt system 100 is configured by setting the receipt server 10, the POS (point-of-sale) system 20, the customer terminal 30, the web server 40, the shop server 50, and the headquarters server 60 to be communicable via the communication network 70. constituted. The communication network 70 can use Internet, VPN (virtual private network: virtual private network), LAN (local area network: local area network), public communication ne...

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PUM

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Abstract

The invention provides an apparatus for managing customer reviews, an information processing method, a readable storage medium, and an electronic device, which can more effectively utilize the obtained reviews. The apparatus includes a generation unit, a selection unit, an acquisition unit, and an output unit. The generation unit generates bill data that represents bill images based on transactiondata, transaction data includes a plurality of pieces of information including at least identification data for identifying the transaction object received by a trader during transaction and associated with the trader, and the bill images show the transaction is performed on which one transaction object. The selection unit selects one transaction object on the basis of an instruction from a trader based on the bill images formed by the bill data generated by the generation unit. The acquisition unit acquires comment data indicating comments submitted by a trader. The output unit outputs provision data in which the comment data acquired by the acquisition unit is set so as to be able to determine whether the comment indicated by the comment data is related to the transaction target selected by the selection unit.

Description

[0001] This application claims the priority of the Japanese application with the filing date of January 16, 2019 and the application number JP2019-005354, and cites the content of the above-mentioned application, which is incorporated herein by reference in its entirety. technical field [0002] Embodiments of the present invention relate to a comment management device, an information processing method, a non-transitory computer-readable storage medium, and electronic equipment. Background technique [0003] A service that collects reviews related to products, etc. through word-of-mouth sites, etc. is known. And in this service, reviews including articles freely input by contributors are collected. [0004] The collected comments are only used to the extent that the viewer refers to other people's impressions after reading, and it is difficult to make effective use other than comments. Contents of the invention [0005] The problem to be solved by the present invention is...

Claims

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Application Information

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IPC IPC(8): G06Q30/04G06Q40/00
CPCG06Q30/04G06Q40/10G06Q40/123G06Q20/209G06Q30/0282G06Q20/047
Inventor 田中将介
Owner TOSHIBA TEC KK
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