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Fault storage and query method of household appliance and household appliance

A technology of household appliances and query methods, which is applied in the direction of instruments, general control systems, electrical testing/monitoring, etc., can solve the problems of low maintenance efficiency and long occurrence time, and achieve the effect of improving maintenance efficiency and good user experience

Active Publication Date: 2020-09-11
HISENSE (SHANDONG) AIR CONDITIONING CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, maintenance personnel may wait for a long time for the failure of household appliances to reappear, resulting in low maintenance efficiency

Method used

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  • Fault storage and query method of household appliance and household appliance
  • Fault storage and query method of household appliance and household appliance
  • Fault storage and query method of household appliance and household appliance

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Embodiment Construction

[0027] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0028] In order to improve the after-sales maintenance efficiency of household appliances, an embodiment of the present invention provides a fault storage and query method for household appliances. The method is applicable to household appliances, such as air conditioners, refrigerators, washing machines, televisions and the like.

[0029] figure 1 It is a schematic composition diagram of a household appliance provided by an embodiment of the present invention. S...

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Abstract

The invention discloses a household electrical appliance fault storage and query method and a household electrical appliance, relates to the field of household electrical appliances, and can improve the after-sales maintenance efficiency of the household electrical appliance. According to the specific scheme, when it is determined that the household appliance breaks down, first data are obtained,and the first data are operation parameters and fault codes when the household appliance breaks down; and the first data is stored in the fixed storage unit.

Description

technical field [0001] The invention relates to the field of household appliances, in particular to a fault storage and query method of the household appliance and the household appliance. Background technique [0002] At present, when maintenance personnel come to repair household appliances, they do not know what failure occurred and the operating status of the household appliance when the failure occurred. Therefore, it is necessary to restart the household appliance and wait for the failure to reappear before analyzing the cause of the failure. [0003] In the related art, the fault display of household appliances is realized through the indicator lights or digital tubes arranged on the control board. Since the display of the indicator light or digital tube is real-time, the display will end after a preset period of time. In this way, after the maintenance personnel come to the door, the household appliance will fail again after running for a period of time, and the fau...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G05B23/02
CPCG05B23/0224
Inventor 安丰德高思云
Owner HISENSE (SHANDONG) AIR CONDITIONING CO LTD