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Multilingual audio and video interaction method, device, equipment and storage medium

An interaction method and audio and video technology, applied in the field of audio and video interaction, can solve problems such as poor effect and laboriousness, and achieve the effect of improving user experience

Active Publication Date: 2022-03-11
XIAMEN YEALINK NETWORK TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The purpose of this application is to provide a multilingual audio-video interaction method, device, equipment and storage medium to solve the problems in the prior art that users can identify themselves in multiple languages. The language is relatively difficult, causing users to use the interactive voice response problem ineffective

Method used

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  • Multilingual audio and video interaction method, device, equipment and storage medium
  • Multilingual audio and video interaction method, device, equipment and storage medium
  • Multilingual audio and video interaction method, device, equipment and storage medium

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Embodiment Construction

[0084] In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of this application, not all of them.

[0085] The components of the embodiments of the application generally described and illustrated in the figures herein may be arranged and designed in a variety of different configurations. Accordingly, the following detailed description of the embodiments of the application provided in the accompanying drawings is not intended to limit the scope of the claimed application, but merely represents selected embodiments of the application. Based on the embodiments of the present application, all other embodiments obtained by those skilled in the art withou...

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PUM

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Abstract

The present application provides a multilingual audio-video interaction method, device, equipment and storage medium, which relate to the technical field of audio-video interaction. The method includes: receiving an interactive voice response IVR call request sent by a terminal device; determining a target language supported by the terminal device according to the IVR call request; sending conference identification information to the terminal device; sending a conference access request to an IVR server It is used to enable the IVR server to access the temporary conference room, determine the conference access prompt information corresponding to the target language from the preset IVR resource library, and send the conference access prompt information to the conference media server, so that the conference media server detects After the terminal device successfully accesses the temporary conference room, a conference access prompt message is sent. Compared with the prior art, the problem that the effect of the user using the interactive voice response is not good is avoided.

Description

technical field [0001] The present application relates to the technical field of audio-video interaction, and in particular, to a multilingual audio-video interaction method, device, equipment, and storage medium. Background technique [0002] As the application of interactive voice response becomes more and more extensive, and there are more and more transnational video conferences around the world, for manufacturers providing interactive voice response services, it is necessary to ensure the stability of the service and the ease of use of the service Especially in a multi-country environment, the ease of use and convenience of operation are becoming more and more important. [0003] The current interactive voice response corresponding to the prompt information generally adopts the method of prompting in multiple languages ​​sequentially to remind the user of the follow-up operation steps. Follow up. [0004] However, such a prompting method causes too many languages ​​to...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/493H04N7/15
CPCH04M3/493H04N7/15
Inventor 赵鹏松
Owner XIAMEN YEALINK NETWORK TECH