Method and device for synchronously controlling calls

Abstract

The present invention discloses a method and device for synchronously controlling calls. The method includes: step 501, acquiring the call progress of M calls being made by M voice assistants of the calling user; step 502, based on the M The call progress of the calls clusters the M calls to form N call classes; step 503, perform call control synchronization between a plurality of calls included in a call class, so that the calling user can control the calls for the multiple calls. When the first call of the plurality of calls is controlled, the second call of the plurality of calls is controlled synchronously by the calling user. Through the above method and device, the user can be enabled to control multiple calls synchronously, which improves the user experience.

Description

technical field [0001] Embodiments of the present invention relate to the field of information processing technologies, and in particular to a method and device for synchronously controlling calls. Background technique [0002] In recent years, with the development of artificial intelligence, voice assistants can also provide users with more and more abundant services. For example, voice assistants can replace the calling user to automatically make calls and interact with the called user. During the process, the calling user can actively or respond to the trigger of the terminal to participate in the call interaction process and control the call. However, when the calling user has multiple terminals and the multiple terminals are in the call interaction at the same time, there is a situation where the calls of the multiple terminals need to be controlled by the calling user. In this case, which terminal the calling user controls the call , How to coordinate operations betwe...

AI Technical Summary

Problems solved by technology

However, when the calling user has multiple terminals and the multiple terminals are in the call interaction at the same time, there is a situation where the calls of the multiple terminals need to be controlled by the calling user. In this case, which terminal the calling user controls the call , How to coordinate operations between the above-mentioned multiple terminals, how to distinguish which terminal the voice command given by the calling user is for when the calling user controls the call of multiple terminals at the same time, how to improve the efficiency of the user's control of the call, and how to reduce the voice The assistant triggers the user to control the number of calls, and there is no solution in the prior art

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