Customer management method and related device
A customer management and customer technology, applied in data processing applications, instruments, office automation, etc., can solve problems such as taking away
Pending Publication Date: 2021-04-06
深圳市思为软件技术有限公司
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[0002] As the competition in the real estate industry becomes more and more fierce, the traditional ways of obtaining real estate information such as building books and banners can no longer meet the needs of home buyers. Requirements, real estate digital marketing came into being. In the real estate digital marketing scenario, how to accumulate customers, prevent enterprise sales staff from taking away customers after leaving, how to connect the private customers of enterprise sales staff with the company's common customers, and avoid customer privatization. It has become a key problem that enterprises need to solve urgently in the digital marketing of real estate
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[0019] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is a part of the embodiments of this application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of this application.
[0020] The terms "first", "second" and the like in the specification and claims of the present application and the above drawings are used to distinguish different objects, rather than to describe a specific order. Furthermore, the terms "include" and "have", as well as any variations thereof, are intended to cover a non-exclusive inclusion. For example, a process, method...
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The embodiment of the invention discloses a customer management method and a related device, which are applied to a server, and the method comprise the steps of determining a customer flow pool corresponding to a target customer through a preset customer judgment algorithm when it is detected that the newly added target customer exists in an enterprise, wherein the customer flow pool comprises a public domain flow pool and a private domain flow pool, the public domain flow pool comprises enterprise customers who do not establish a binding relationship with the property consultant, and the private domain flow pool comprises enterprise customers who establish a binding relationship with the property consultant; when it is detected that the target client belongs to the private domain flow pool, determining a target property consultant bound with the target client; when it is detected that the service of the target property consultant fails, removing the binding relation between the target customer and the target property consultant, and transferring the target customer into the public area flow pool. According to the embodiment of the invention, the communication of enterprise public domain flow and private domain flow is facilitated, so that the situation of customer loss is avoided.
Description
technical field [0001] This application relates to the technical field of real estate digital marketing, in particular to a customer management method and related devices. Background technique [0002] As the competition in the real estate industry becomes more and more fierce, the traditional ways of obtaining real estate information such as building books and banners can no longer meet the needs of home buyers. Requirements, real estate digital marketing came into being. In the real estate digital marketing scenario, how to accumulate customers, prevent enterprise sales staff from taking away customers after resignation, how to connect the private customers of enterprise sales staff with the common customers of the enterprise, and avoid customer privatization. It has become a key issue that enterprises need to solve urgently in the digital marketing of real estate. Contents of the invention [0003] The embodiment of the present application provides a customer managemen...
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IPC IPC(8): G06Q10/10G06Q50/16
CPCG06Q10/103G06Q50/16
Inventor 江彬黄明豪
Owner 深圳市思为软件技术有限公司