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Operation and maintenance exception repair processing method and device, computer equipment and storage medium

A processing method and technology of the processing party, applied in the direction of fault processing, calculation, and calculation model that are not based on redundancy, can solve problems such as ignoring alarm information, inability to fully adapt to the monitoring platform, and slow manual operation, so as to improve the timeliness of resolution Effect

Pending Publication Date: 2021-04-09
PING AN TECH (SHENZHEN) CO LTD
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  • Claims
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Problems solved by technology

[0002] At present, the open source monitoring products on the market, such as zabbix, argus, open-falcon, etc., are all based on the discovery and monitoring of abnormal operation and maintenance information, and then monitor the alarm information corresponding to the abnormal operation and maintenance information, and only project the alarm information to the monitoring After the alarm information is discovered by open source monitoring products, there may be monitoring where important alarm information is ignored and low-level alarm information is paid attention to. Dealing with misunderstandings and the slow manual operation of some monitoring personnel will directly lead to the problem of low timeliness for alarm information resolution. It can be seen that the existing monitoring platform of monitoring products cannot fully adapt to the current needs

Method used

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  • Operation and maintenance exception repair processing method and device, computer equipment and storage medium
  • Operation and maintenance exception repair processing method and device, computer equipment and storage medium
  • Operation and maintenance exception repair processing method and device, computer equipment and storage medium

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Embodiment Construction

[0022] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0023] The method for repairing abnormal operation and maintenance provided by the present invention can be applied in such as figure 1 An application environment in which a client communicates with a server over a network. Wherein, the client may include but not limited to various personal computers, notebook computers, smart phones, tablet computers and portable wearable devices. The server can be implemented by an independent server or a server clu...

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Abstract

The invention relates to the field of monitoring, and particularly discloses an operation and maintenance exception repair processing method and device, computer equipment and a storage medium. The method provided by the invention comprises the following steps: acquiring abnormal alarm information in an operation and maintenance process; extracting a characteristic value corresponding to the abnormal alarm information; matching repair suggestions corresponding to the feature values and having the highest matching degree from a preset operation and maintenance database; after the abnormal alarm information in the operation and maintenance process is repaired according to the repair suggestions, acquiring a repair result, and after machine learning is conducted through the repair result, updating the matching degree of the repair suggestions and the feature values in the preset operation and maintenance database. According to the invention, the abnormal alarm information can be automatically processed, and the solving timeliness of the abnormal alarm information is improved.

Description

technical field [0001] The invention relates to the monitoring field of base frame operation and maintenance, and in particular to a method, device, computer equipment and storage medium for repairing abnormal operation and maintenance. Background technique [0002] At present, the open source monitoring products on the market, such as zabbix, argus, open-falcon, etc., are all based on the discovery and monitoring of abnormal operation and maintenance information, and then monitor the alarm information corresponding to the abnormal operation and maintenance information, and only project the alarm information to the monitoring After the alarm information is discovered by open source monitoring products, there may be monitoring where important alarm information is ignored and low-level alarm information is paid attention to. Dealing with misunderstandings and the slow manual operation of some monitoring personnel will directly lead to the problem of low timeliness for alarm in...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07G06F16/903G06N20/00
CPCG06F11/0793G06F16/90335G06N20/00
Inventor 孔军龙
Owner PING AN TECH (SHENZHEN) CO LTD
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