Abnormity monitoring method, device and system

An abnormal monitoring and user technology, applied in hardware monitoring, error detection/correction, response error generation, etc., can solve problems such as time-consuming, user-unfriendly, and error-reporting, to improve user experience and reduce waiting time. , Improve the effect of user experience

Pending Publication Date: 2021-04-09
车主邦(北京)科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, after the client App is released to the application market, there are endless problems of error reporting or even unusability due to abnormal user behavior or abnormal operating environment.
However, the existing online monitoring technology will only report to the corresponding background when it detects that the App crashes, flashes back or freezes extremely, and cannot fully monitor the abnormal use of the App.
When a user encounters a problem, it takes a lot of time to understand the user's related operations to locate the cause of the problem, and cannot solve the problem for the user in time, which is very unfriendly to the user

Method used

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  • Abnormity monitoring method, device and system
  • Abnormity monitoring method, device and system
  • Abnormity monitoring method, device and system

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Embodiment Construction

[0024] Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present disclosure and to fully convey the scope of the present disclosure to those skilled in the art.

[0025] In a first aspect, the embodiment of this specification provides a method for anomaly monitoring, which is applied to a user terminal installed with a target application program. Such as figure 1 As shown, the method at least includes the following steps S101 to S102.

[0026] Step S101, receiving a request for extracting user operation behavior logs.

[0027] During the process of using the target application program inst...

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Abstract

The invention discloses an abnormity monitoring method, device and system. The method comprises the steps: generating a user operation behavior log based on an operation record of a user for a target application program, and storing the user operation behavior log locally; and after receiving an extraction request of the user operation behavior log, under the condition of monitoring that the user authorizes the extraction request, sending the user operation behavior log to the server so as to analyze whether the use of the target application program is abnormal or not. The use abnormality of the application program can be monitored more comprehensively, the abnormality generation reason can be located in time, abnormality is solved, and the user experience is improved.

Description

technical field [0001] The present invention relates to the technical field of software, in particular to an abnormality monitoring method, device and system. Background technique [0002] At present, after the client App is released to the application market, there are endless problems of error reporting or even unusability due to abnormal user behavior or abnormal operating environment. However, the existing online monitoring technology will only report to the corresponding background when it detects that the app crashes, flashes back or freezes extremely, and cannot fully monitor the abnormal use of the app. When a user encounters a problem, it takes a lot of time to understand the user's related operations to locate the cause of the problem, and cannot solve the problem for the user in time, which is very unfriendly to the user. Contents of the invention [0003] Embodiments of the present invention provide an abnormality monitoring method, device, and system, which c...

Claims

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Application Information

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IPC IPC(8): G06F11/30G06F11/07
CPCG06F11/302G06F11/3051G06F11/0787G06F11/079
Inventor 李旭
Owner 车主邦(北京)科技有限公司
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