Intelligent order sending method and device based on maintenance personnel portrait, medium and product

Abstract

The invention provides an intelligent order sending method based on a maintenance personnel portrait, and the method comprises the steps: carrying out the quantitative processing of distribution information according to a preset statistical analysis rule, and carrying out the clustering processing of skill information corresponding to each maintenance personnel through a preset algorithm, constructing user portrait data containing a behavior label and a skill label and corresponding to each piece of maintenance personnel and equipment fault information; inputting all the user portrait data and the corresponding equipment fault information into a preset matching model for training to obtain an intelligent order distribution matching model, inputting the obtained fault information of the to-be-maintained equipment into the intelligent order distribution matching model, and outputting corresponding maintenance personnel information by the intelligent order distribution matching model, and according to the user portrait data, screening out corresponding maintenance personnel to carry out fault maintenance processing on the to-be-maintained equipment. According to the intelligent order dispatching method based on the portraits of the maintenance personnel, the situation of invalid order dispatching is effectively reduced, and the order dispatching accuracy and efficiency in the whole equipment fault maintenance process are improved.

Description

technical field [0001] The present invention relates to the field of equipment maintenance, in particular to an intelligent order dispatching method, equipment, media and products based on portraits of maintenance personnel. Background technique [0002] At present, maintenance work usually involves a variety of specialties. For example, rail transit operation and maintenance work involves different specialties such as maintenance, public works, electrical affairs, and vehicles. There are various kinds of maintenance work items in each profession, and they are highly professional, and their effectiveness and accuracy are increasingly required. . At the same time, the existing traditional method of dispatching orders usually adopts manual dispatching. The efficiency of dispatching orders depends on the personal experience of the dispatching personnel. When complex problems arise, it is difficult for the dispatching personnel to timely and accurately record the failure history...

AI Technical Summary

Problems solved by technology

[0004] In order to overcome the deficiencies of the prior art, the purpose of the present invention is to provide an intelligent dispatching method based on the portrait of the maintenance personnel, which can solve the inaccurate dispatching caused by manual dispatching in the process of troubleshooting the existing equipment, and is prone to wrong assignments and errors. Sending, the problem of low efficiency of dispatching orders

[0005] The second purpose of the present invention is to provide an electronic device, which can solve the problem of inaccurate order dispatching caused by manual order dispatching in the process of troubleshooting existing equipment, prone to wrong dispatch and wrong dispatch, and low dispatch efficiency.

[0006] The third object of the present invention is to provide a computer-readable storage medium, which can solve the problem of inaccurate order dispatching caused by manual order dispatching in the process of existing equipment failure processing, prone to wrong dispatch and wrong dispatch, and low order dispatch efficiency. question

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