Intellectual property consultation service system

Abstract

The invention provides an intellectual property consultation service system, which comprises a consultation terminal, a service terminal and a server; the consultation terminal and the service terminal are connected with the server through a network, and the consultation terminal is used by a user for initiating a consultation request and input consultation content, obtaining, detecting and analyzing the reply content of the service terminal, providing a service comparison function, and protecting the files sent by a user; the service terminal is used for an intellectual property worker to check consultation content, input reply content, receive a file sent by a user and set a service state; the server is used for responding to a consultation request of the consultation terminal, monitoring service states of different service terminals, sending the consultation request to a target service terminal according to the service states of the different service terminals, obtaining consultation content and forwarding the consultation content to the target service terminal, and obtaining reply content of the target service terminal and forwarding the reply content to the consultation terminal. The system can protect the safety of user information and help the user to quickly select a proper intellectual property agency.

Description

technical field [0001] The invention relates to the technical field of consulting services, in particular to an intellectual property consulting service system. Background technique [0002] With the continuous deepening of awareness of the importance of intellectual property rights and the continuous improvement of protection awareness, it is becoming more and more common for people to apply for intellectual property protection to protect their own interests, because intellectual property rights involve various rights such as patent rights, trademark rights, and copyrights. , There are many matters involved in the application for registration, and people often choose to entrust an intellectual property agency to handle related matters on their behalf. Before establishing an entrusting relationship with an intellectual property agency, the client needs to fully communicate with the intellectual property agency to understand the specific services provided by the agency, charg...

AI Technical Summary

Problems solved by technology

Before establishing an entrusting relationship with an intellectual property agency, the client needs to fully communicate with the intellectual property agency to understand the specific services provided by the agency, charging standards, and clarify the entrusted matters. Currently, the available intellectual property agencies in the market There are a large number, fees and services are uneven, it is difficult for people to choose a suitable agency in the first place, and it takes a lot of time and energy to connect and communicate with agencies, especially under the constraints of factors such as the epidemic and traffic, online Online communication has become the main way of communication for people, and currently there is no online system dedicated to providing intellectual property consulting services

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