Data interaction system and method for service robot in power supply business hall

A technology for service robots and power supply business halls, applied in the field of robots, can solve problems such as inability to expand usage scenarios and inability to access intranet at the same time

Pending Publication Date: 2021-12-14
GUANGDONG POWER GRID CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] This application provides a data interaction system and method for a service robot in a power supply business hall, which is used to solve the technical problem that the existing technology cannot access the intranet at the same time while using the Internet, resulting in the inability to expand more usage scenarios

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  • Data interaction system and method for service robot in power supply business hall
  • Data interaction system and method for service robot in power supply business hall

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Embodiment Construction

[0039] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is a part of the embodiments of this application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0040] see figure 1 , the embodiment of the present application provides a data interaction system for a service robot in a power supply business hall, including:

[0041] Intelligent robot with SIM card, DMZ area, and IDC area. Among them, DMZ area includes: front-end server and internal and external network data security interaction platform, and IDC area includ...

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Abstract

The invention discloses a data interaction system and a method for a service robot in a power supply business hall, and the system comprises an intelligent robot which is used for receiving an instruction inputted by a user, converting the instruction into first request information, and transmitting the first request information to a prepositive server; the prepositive server which is used for performing security verification on the first request information, and sending the request content of the first request information to an internal and external network data security interaction platform after the security verification is passed; the internal and external network data security interaction platform which is used for matching a corresponding internal network server according to the service type of the request content and sending the request content to a corresponding internal network server; and an IDC area which is used for responding according to the request content and returning first response information to the intelligent robot through a DMZ area. Therefore, the technical problem that more use scenes cannot be expanded due to the fact that the intranet cannot be accessed under the condition that the Internet is used in the prior art is solved.

Description

technical field [0001] The present application relates to the field of robot technology, in particular to a data interaction system and method for a service robot in a power supply business hall. Background technique [0002] The power supply service business hall is one of the main channels for electricity customers to handle power supply business. With the rapid development of mobile communication technology, the power supply service business hall has put in mobile phones, tablets, smart robots and other equipment for power customers to experience online business handling. Since the intelligent robot is a mobile walking device, it can only use the mobile network, and the business information system of the power supply company is generally stored in the internal network to implement physical isolation to ensure information security and information confidentiality, and the external network generally cannot directly access the internal network As a result, intelligent robots ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06H04L29/08G06Q50/06
CPCH04L63/02H04L63/08H04L63/0807H04L63/0823H04L67/12G06Q50/06
Inventor 陈春梅杜耀权潘庆锋何柳青李素莹罗翠玲朱迪
Owner GUANGDONG POWER GRID CO LTD
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