Data processing method, device and electronic equipment

A technology for data processing and fault data, applied in electrical digital data processing, natural language data processing, special data processing applications, etc. Acquire accuracy and other issues to achieve the effect of improving fault response speed and ensuring accuracy

Pending Publication Date: 2022-02-11
TENCENT TECH (SHENZHEN) CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] After the application is released and launched, there will be various failures in the actual use process of users. The developers propose solutions based on the failures reported by users and update the application, so as to effectively ensure the user experience. Related technologies will manually collect Faults reported by users, although the method of manual collection is reliable, the efficiency of manual collection of faults is low. In related technologies, faults are also collected through crawler technology, but it is difficult to guarantee the accuracy of faults
[0004] In related technologies, it is difficult to ensure the accuracy of fault problem acquisition while ensuring the fault problem acquisition efficiency

Method used

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  • Data processing method, device and electronic equipment
  • Data processing method, device and electronic equipment
  • Data processing method, device and electronic equipment

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Embodiment Construction

[0049] In order to make the purpose, technical solutions and advantages of the application clearer, the application will be further described in detail below in conjunction with the accompanying drawings. All other embodiments obtained under the premise of creative labor belong to the scope of protection of this application.

[0050] In the following description, references to "some embodiments" describe a subset of all possible embodiments, but it is understood that "some embodiments" may be the same subset or a different subset of all possible embodiments, and Can be combined with each other without conflict.

[0051] In the following description, the term "first\second\third" is only used to distinguish similar objects, and does not represent a specific ordering of objects. Understandably, "first\second\third" Where permitted, the specific order or sequencing may be interchanged such that the embodiments of the application described herein can be practiced in sequences oth...

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Abstract

The invention provides a data processing method, a device, electronic equipment, a computer program product and a computer readable storage medium. The method comprises the steps of obtaining multiple pieces of target data for a target application; performing fault recognition processing on the multiple pieces of target data to obtain multiple pieces of fault data in the multiple pieces of target data; performing word segmentation processing on each piece of fault data to obtain at least one keyword of each piece of fault data; performing clustering processing based on the keyword on the multiple pieces of fault data to obtain multiple fault data clusters of the target application; and determining a fault label corresponding to each fault data cluster according to the keyword of the fault data of each fault data cluster. Through the application, the order of magnitude of the fault data can be reduced and the accuracy can be improved through the fault label of each cluster, so that the fault response speed is effectively improved.

Description

technical field [0001] The present application relates to artificial intelligence technology, and in particular to a data processing method, device, electronic equipment, computer program product, and computer-readable storage medium. Background technique [0002] Artificial Intelligence (AI) is a theory, method, technology and application system that uses digital computers or machines controlled by digital computers to simulate, extend and expand human intelligence, perceive the environment, acquire knowledge and use knowledge to obtain the best results. [0003] After the application is released and launched, there will be various failures in the actual use process of users. The developers propose solutions based on the failures reported by users and update the application, so as to effectively ensure the user experience. Related technologies will manually collect Although manual collection of faults reported by users is reliable, the efficiency of manual collection of fau...

Claims

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Application Information

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IPC IPC(8): G06F16/35G06F16/33G06F40/289G06F40/30G06F40/216
CPCG06F16/35G06F16/3334G06F16/3335G06F40/289G06F40/30G06F40/216Y02D10/00
Inventor 张鹏严明肖央邹越
Owner TENCENT TECH (SHENZHEN) CO LTD
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