Service model construction method and related device

Abstract

In the service model construction method and the related device provided by the invention, service equipment obtains an environment interaction model with service information memory ability, takes the environment interaction model as an interaction environment of a reinforcement learning model, and trains the reinforcement learning model to generate a corresponding service strategy based on a user state so as to obtain a user service model. Since the environment interaction model has service information memory ability, when the service strategy generated by the reinforcement learning model is evaluated, the historical state of the user and the service value of the service strategy corresponding to the historical state can be evaluated, so that the service strategy can be made for the user by the finally obtained user service model when the service strategy is made for the user. The method can adapt to the change of the user state, and more flexibly formulates a service strategy for the user.

Description

technical field [0001] The present application relates to the field of data processing, in particular, to a service model construction method and related devices. Background technique [0002] With the vigorous development of Internet technology, a large amount of information is transmitted in the network. For example, various user states of users on the service platform can be transmitted and recorded through the network, and there are certain differences in user states among different users. Therefore, in order to provide better service quality, the service platform will Users provide differentiated service strategies. [0003] The inventors have found through research that the formulation of existing service policies often obtains a fixed policy based on the historical status of users on the service platform. However, in real-world scenarios, user needs will change over time, and the corresponding user status of the user on the service platform will also change; therefo...

AI Technical Summary

Problems solved by technology

However, in real-world scenarios, user needs will change over time, and the corresponding user status of the user on the service platform will also change; therefore, it is difficult to obtain a fixed strategy based on the user's historical status to adapt to the scene where the user status changes dynamically.

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