Community service method, device and equipment based on AI and readable storage medium

Abstract

The invention discloses an AI-based community service method, device and equipment and a readable storage medium, and the method comprises the steps: responding to a service instruction corresponding to a point contact operation, and calling a service interface corresponding to the service instruction, the service instruction comprising a warning instruction and a query instruction; if the service instruction is a warning instruction, obtaining a service entry corresponding to the warning instruction and a first position in response to the service instruction; obtaining service related information corresponding to the service entry based on a preset service database; integrating the service related information and the first position to obtain warning information, and sending the warning information to community users to ensure community safety; by dividing the service instruction, quickly responding to the warning instruction, obtaining the service related information of the warning instruction and timely sending the warning information to the community user, professional personnel can conveniently and timely process the problem corresponding to the warning instruction according to the service related information, so that the community safety is ensured, and the safety service efficiency is improved.

Description

technical field [0001] The present invention relates to the technical field of community service, and in particular, to an AI-based community service method, apparatus, device and readable storage medium. Background technique [0002] Community service refers to taking the community as the basic unit, relying on various equipment and service facilities, targeting all residents of the community and units in the community, and focusing on public services, volunteer services, and convenience and benefit services to meet the needs of community residents. The service network and operation system aiming at improving the quality of life of community residents. However, traditional community services cannot provide better convenience for residents due to their simple service structure, such as community safety services. The protection of existing community safety equipment is based on regular inspections by maintenance personnel and manually recorded on paper. If the maintenance pe...

AI Technical Summary

Problems solved by technology

However, due to the simple service structure of traditional community services, it cannot provide better convenience for residents, such as community security services. The protection of existing community security equipment is based on regular inspections by maintenance personnel and manual records on paper , if the maintenance personnel fail to check, other residents will not be able to know, and there may be potential safety hazards. The structure is simple, the information is closed, and it is impossible to provide timely and efficient services to residents, resulting in the problem of low efficiency of community security services

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