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Interactive Hospitality System

a technology of interactive hospitality and messaging system, applied in the field of interactive hospitality system, can solve the problems of limited way to deal with the preferences of individual guests, limit the usability of selecting media in the guests' sphere of interest, and offer the same selection of information and entertainment contents to all guests, etc., and achieve the effect of effective guiding rescue personnel

Inactive Publication Date: 2008-09-04
SIEMENS ENTERPRISE COMM GMBH & CO KG
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

"The new hospitality system described in this patent text has several technical effects. Firstly, it allows guests to have a more personalized experience by automatically adjusting the environment of their room based on their preferences and attributes. Secondly, it includes an emergency system that can detect and respond to alarm situations in real-time, improving safety for guests and rescue personnel. Lastly, it can help identify the origin of a guest, which can be useful in situations where there is no direct contact with the guest. Overall, the new hospitality system provides guests with a more comfortable and safe experience."

Problems solved by technology

A disadvantage of current prior art hospitality systems is the limited way to deal with preferences of individual guests regarding the lighting of the guests room, temperature etc.
Yet another disadvantage of known hospitality systems is that an identical selection of information and entertainment contents is offered to all guests.
Every guest is encountered by a bulk of selectable entertainment media and other contents which will limit the usability of selecting media in the guests sphere of interest.
A further disadvantage of known hospitality systems is the limited manner to report alarm situation to guests and to effectively guide personnel and guests in the case of an evacuation.

Method used

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  • Interactive Hospitality System
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Examples

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Embodiment Construction

[0018]The following description is presented to enable one of ordinary skill in the art to make and use the invention. Various modifications to the preferred embodiment will be readily apparent to those skilled in the art and the generic principles and features described herein may be applied to other embodiments. Thus the present invention is not intended to be limited to the embodiment shown but is to be accorded the widest scope consistent with the principles and features described herein.

[0019]Referring now to the FIGURE, what is shown is a hospitality system according to one embodiment of the invention. In the following discussion the present invention will be discussed in the context of a hotel system. It should be understood however that there are other types of hospitality systems such as resorts, senior residences, hospitals, educational institutions, cruise ships, pleasure boats, casinos or the like where the principles of the present invention would apply.

[0020]A hospital...

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PUM

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Abstract

A hospitality system has at least one database for storing guest preferences regarding environment variables, for storing a national and / or regional origin or personal attributes of the guest. According to embodiments, advanced evacuation systems and entertainment systems are provided which fit the guest's preferences and origin.

Description

[0001]This application claims the benefit of U.S. Provisional Application No. 60 / 904,300, filed Mar. 1, 2007.FIELD OF THE INVENTION[0002]The present invention relates to a hospitality system and more particularly to an entertainment and messaging system used in hotels.BACKGROUND OF THE INVENTION[0003]Today's hospitality systems usually support a subscription of video or audio information like movies, music etc. which are displayed by an in-room screen or played by in-room loudspeakers.[0004]A disadvantage of current prior art hospitality systems is the limited way to deal with preferences of individual guests regarding the lighting of the guests room, temperature etc.[0005]Yet another disadvantage of known hospitality systems is that an identical selection of information and entertainment contents is offered to all guests. Every guest is encountered by a bulk of selectable entertainment media and other contents which will limit the usability of selecting media in the guests sphere o...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06Q50/00G06Q30/00G06F40/00
CPCG06Q30/02G06Q30/0251G06Q30/0224
Inventor BRUGGEMEIER, WOLFGANGKUHNEL-MATHE, GERLINDESOLOW, BERNDSTEINBAUER, DAVID LEONHARDTOTZKE, JURGEN
Owner SIEMENS ENTERPRISE COMM GMBH & CO KG