Systems and methods for communicating with a paging network operations center through wireless cellular devices
a technology of wireless cellular devices and network operations centers, applied in electrical equipment, substation equipment, network topologies, etc., can solve the problems of reducing the negative impact of patient health, significantly affecting the number of lives benefitted or saved, and increasing the coverage area and penetration of paging signals. achieve the effect of minimizing delay and maximizing reliability
Active Publication Date: 2012-12-13
INTEGO SOFTWARE LLC
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- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Benefits of technology
This solution enhances message delivery reliability and minimizes delay by allowing users to receive, view, and respond to paging messages on a cellular device, providing a unified communication platform that leverages the strengths of both paging and cellular networks for timely and efficient messaging.
Problems solved by technology
Moreover, unlike cellular systems, paging systems have the ability to simulcast transmissions by utilizing constructive interference to strengthen the signal, which further increases the coverage area and penetration of the paging signals.
Conversely, cellular telephone systems typically only allow for messages to be transmitted sequentially (i.e., to a single cellular device at a time), and cannot broadcast messages to a specific group of users simultaneously.
In turn, this can often decrease negative impacts to patient health associated with the time taken to respond to the medical emergency.
Frequently, these emergencies involve life-threatening situations, in which rapid response time is vital.
As a result, in these professions, even small increases in the reliability, or decreases in the delay, of message delivery and receipt can significantly impact the number of lives benefitted or saved.
A common problem associated with these events is a lack of ability to immediately transmit mass notification messages to individuals in the threat area.
Without the ability to broadcast messages, there is no practical way to provide potential victims with status notifications in real-time.
Also, these events are often widespread and can involve a large number of emergency or response personnel.
As a result, another common problem has been the lack of ability to simultaneously provide status notifications and instructions to update and coordinate such personnel in real-time.
This leads to a number of inconveniences with respect to the portability, cost and ease of use of these devices.
As a result, these aggregate devices have exhibited a number of drawbacks and limitations, which have resulted in their failure to be adopted by consumers in any meaningful way.
For example, one drawback to these aggregate devices is that they do not provide for status messages, such as acknowledgements, and responses to be sent back to the paging NOC that delivered the paging message.
Another drawback is that these devices do not provide for the delivery of paging messages through an alternate path, such as a cellular network or the Internet, in the unusual circumstances where paging network service is weak or unavailable.
As a result, these systems do not provide users with paging service in addition to cellular telephone service.
Accordingly, these systems do not allow users to receive and view paging messages on the user's cellular telephone or wireless device.
These systems, however, do not utilize a paging network and, as such, do not provide a user with true paging services.
As a result, these systems do not provide users with the advantages associated with true paging network services, such as greater coverage areas, penetration, timeliness, and reliability, as well as the ability to receive multi-casted messages.
Method used
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[0037]As discussed above, pagers and wireless devices such as cellular telephones have typically been separate devices which operate independently. To reduce the inconvenience of having to own, manage and monitor two separate devices, a wireless device is provided having paging circuitry such that the wireless device can communicate with a paging operator's network operations center (NOC) through a radio connection established between the wireless device and the paging NOC through a paging network. Certain embodiments allow the wireless device to receive paging messages from the paging NOC through the radio connection established over the paging network and to display received paging messages at the wireless device. Certain embodiments allow information, such as status messages and response messages, to be transmitted back to the paging NOC through a second network, such as a cellular network or the Internet. Certain other embodiments allow the wireless device to display the receive...
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Systems, methods, and media are provided for facilitating bidirectional communication between a wireless device, such as cellular device, and a paging operator's network operations center (NOC). Messages from the paging NOC are received over a paging network through paging circuitry included in the wireless device. Certain embodiments are directed to systems and methods for transmitting status messages or response messages pertaining to the received messages from the wireless device to the paging NOC through an alternate network, such as a cellular network or the Internet. Other embodiments are directed to systems and methods for displaying the received messages, and for determining and displaying user response actions, based on data included in the messages and / or stored on the wireless device. These systems and methods take advantage of the benefits provided by paging and wireless devices in order to maximize the reliability and minimize the delay associated with the messaging system.
Description
FIELD OF THE INVENTION[0001]The present invention generally relates to systems and methods for facilitating bidirectional communication between wireless devices, such as cellular devices, and a paging operator's network operations center (NOC). More specifically, certain embodiments are directed to systems and methods for displaying and responding to messages received over a paging network at a wireless cellular device having embedded paging circuitry, and for transmitting status messages back to the paging NOC through a secondary network, such as a cellular network or the Internet.BACKGROUND OF THE INVENTION[0002]Both pagers and wireless devices, such as cellular telephones, are widely used forms of communication. Although a few two-way paging systems have been developed, paging systems are typically one-way radio communications systems. In order to send a message to a user who has a paging device, the sender contacts a paging NOC, usually via a telephone or computer network. Upon ...
Claims
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IPC IPC(8): H04W68/02
CPCH04W88/02H04W84/025
InventorOSHINSKY, STEPHENMEYERCORD, EDMCNAUGHT, TED
OwnerINTEGO SOFTWARE LLC