8 results about "Client organization" patented technology

A computing services environment may include a database system storing database records for client organizations accessing computing services including a conversational chat interface, an application server providing access to the conversational chat interface, and an orchestration service configured to execute an orchestration process based on a natural language request message received via the conversational chat interface. An information enrichment and disambiguation process may be executed to determine candidate values corresponding to a text portion of the natural language request message. Novel clarification text requesting clarification of the candidate information may be determined and transmitted via the conversational chat interface. Updated information may be determined based on the candidate information and clarification input received via the conversational chat interface. Novel response text responsive to the natural language request message may be determined based on the updated information.

Methods, systems, devices, and computer-readable media for generating authentication policy recommendations and insights using generative AI are described. An authentication policy recommendation system associated with an identity management system may receive a request from a client organization for an authentication policy configuration recommendation for an application associated with the client organization. One or more recommended authentication policy rules may be generated for the application using a machine learning model (such as a large-learning model). The model may output the authentication policy rules in a machine-readable format. Based on an analysis of applying information about the client organization to the model-generated recommended authentication policy rule to generate a context-specific recommended authentication policy rule, an impact of implementing the context-specific recommended authentication policy rule may be determined and output. The impact of implementing the context-specific recommended authentication policy rule may be determined in advance of implementing the recommended authentication policy rule.

Methods, systems, and computer-readable media for managing a pool of virtual desktop instances are disclosed. A plurality of virtual desktop instances are provided in a pool for a client organization. A number of virtual desktop instances does not exceed a number of virtual desktop slots for the client organization. Access to a particular virtual desktop instance is provided to a first client device associated with a first user based on (at least in part) a determination that a current number of connected virtual desktop instances is less than the number of virtual desktop slots. Access to the plurality of virtual desktop instances is denied to a second client device associated with a second user based on (at least in part) a determination that the current number of connected virtual desktop instances is consistent with the number of virtual desktop slots.

The invention relates to the technical field of customer relationship management, and discloses a customer contact relationship evaluation method and system based on multi-feature quantization, and the method comprises the following steps: recognizing a plurality of key persons in a customer organization; and carrying out quantitative evaluation on seven types of features of each key person, wherein the seven types of features comprise relationship closeness, scheme recognition degree, price acceptability, one-ticket overbiter, one-ticket approver, report relationship and influence relationship. According to the customer contact relationship evaluation method and system based on multi-feature quantification, a'seven-feature 'quantification model (relationship closeness, scheme recognition degree, price acceptability, one-ticket overtaker, one-ticket approver, report relationship and influence relationship) is created, so that an originally fuzzy and subjective customer relationship judgment standard is converted into a unified and objective numerical index; and subjective judgment which varies from person to person is eliminated, so that the customer relationship state becomes measurable, comparable and traceable, and a data foundation is laid for fine management.

A machine learning model is trained using information pertaining to accesses of data items at a software-as-a-service (SaaS) management platform. A first training input is generated. The first training input includes access data identifying multiple data items accessed at the SaaS management platform using a subset of user accounts of multiple user accounts associated with a client organization. A first target output is generated. The first target output identifies for each user account, information identifying a respective job title associated with the client organization. The training data is provided to train the machine learning model on (i) a set of training inputs including the first training input, and (ii) a set of target outputs including the first target output.

A computer-implemented identity and access management system that includes at least two domains that are each assigned to a user organization, wherein a first domain is an original equipment manufacturer (OEM) domain assigned to users of an OEM organization, and a second domain is an end customer domain assigned to users of an end customer organization, where each domain includes a function memory module and a memory module for data corresponding to the functions, and where the function memory module and the data memory module of the OEM domain are configured such that they grant access only to a user of the OEM organization.

An indication of an incoming voice call from a first telephone number associated with an end user device and to a second telephone number associated with a client organization of the software as a service (SaaS) platform is received at a SaaS platform. Responsive to receiving the indication of the incoming voice call, end user data associated with the first telephone number is identified. A first communication service, among a plurality of communication services, is identified based on an evaluation of the end user data in view of one or more first conditions defined by the client organization. The incoming voice call is routed to the first communication service.