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Method and system of notifying users of device events in a networked environment

An event notification, user technology, applied in the field of data processing, can solve the problem that the user is not static

Active Publication Date: 2008-10-22
INT BUSINESS MASCH CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, most users are not static

Method used

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  • Method and system of notifying users of device events in a networked environment
  • Method and system of notifying users of device events in a networked environment
  • Method and system of notifying users of device events in a networked environment

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Embodiment Construction

[0025] overview

[0026] In this specification, the invention has been described largely in terms of methods for routing telecommunications. However, those skilled in the art will recognize that computer systems including suitable programming means for operating in accordance with the disclosed methods are also within the scope of the present invention. Suitable programming means include any means for instructing a computer system to carry out the steps of the methods of the invention, including, for example, a system comprising a processing unit and algorithmic logic circuits coupled to a computer memory, the system having in the computer memory Capable of carrying out storage, said computer memory comprises electronic circuits configured to store data and program instructions, programmed steps of the method of the invention executed by the processing unit.

[0027] The invention can also be embodied in a computer program product, such as a disc and other recording medium, f...

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Abstract

Notifying a user of a device event, including receiving a device event, associating the device event with a user, receiving an RFID signal from a user's RFID tag, determining the user's location in dependence upon the RFID signal, selecting a user notification appliance in dependence upon the user's location, and notifying the user of the device event with the selected user notification appliance. In typical embodiments, associating the device event with a user also includes reading a user ID from a device record for the device. In typical embodiments, associating the device event with a user also includes identifying the location of the device, identifying a previous location of the user, and associating the device event with a user in dependence upon the location of the device and the previous location of the user.

Description

technical field [0001] The technical field of the invention is data processing, or, more specifically, methods, systems and products for routing telecommunications. Background technique [0002] Conventional telecommunication systems often provide a number of telephony devices on which a user can receive calls in a specific network environment. Conventional telecommunication systems also provide for routing calls to one or more of the individual call devices. However, in order to route a call to a particular user, conventional telecommunications systems route the call to a particular telephony device that is most likely to be closest to the user. For example, a telephone system in an office may route calls to a particular user to a telephony device in that user's office. However, most users are not static. That is, most users move around their network environment. Thus, advantageously, telecommunication is routed to users based on their location within their network envi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/00G06K7/00H04M7/00
CPCG07C9/00111G08B3/1083G07C9/28
Inventor 卡维塔·库马里·阿格拉瓦尔威廉·克雷斯·伯丁格里高里·瓦尔登马尔·利布钦斯基德拉尔·C·托尔森
Owner INT BUSINESS MASCH CORP