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System and method for implementing SP voice content monitoring

A technology of voice content and content, which is applied in the field of voice supervision systems, can solve the problems of undiscovered SP voice supervision systems, and achieve the effects of facilitating supervision and management, improving supervision efficiency, and reducing complexity and labor intensity

Inactive Publication Date: 2008-04-16
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, no public literature has been found to introduce the SP voice supervision system and supervision method

Method used

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  • System and method for implementing SP voice content monitoring
  • System and method for implementing SP voice content monitoring

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Embodiment Construction

[0034] The method and system of the present invention will be described in detail below in combination with specific embodiments.

[0035] figure 1 Supervision system of the present invention is described, including call control and recording module, supervision process control module, supervision process generation module, review module; described call control and recording module complete the call out of the phone (its outgoing number is the access number of SP , the number can be specified by the supervisory process generation module), record the content provided by SP, send DTMF buttons or play voice (to interact with SP); described supervisory process control module refers to the process generated by the process generation module, Request the call control and recording module to initiate a call, record, send DTMF buttons or play voice; the supervision process generation module refers to the process defined, edited and compiled according to the content provided by the SP a...

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Abstract

The invention discloses a supervision system and a method for realizing SP speech content. According to the provided content of the SP, which is needed to be supervised, and the process formed in an interacting step, the method complete the writing of a process script and enforces the compiling of the process script in a supervision process generation module. After the compiling is finished, an internal instruction set is formed in the supervision process generation module. The supervision process generation module loads the formed internal instruction set. According to the loaded instruction set, the supervision process generation module controls a call control and a recording module to operate the call initiating, speech playing, DTMF sending and recording. When the process is all enforced, the supervision process generation module writes down the information received in the supervision into a database until the end of gathering process and shifts to a screening process. In the automatic screening process, the recorded speech of the supervision process generation module is identified with the help of automatic speech recognition. With the invention, the complexity and the labor intensity of the supervision is reduced; the supervision efficiency is improved; the objectivity and the accuracy of the supervision results are also increased.

Description

technical field [0001] The invention relates to the field of telecommunication supervision, in particular to a system and method for realizing voice supervision. Background technique [0002] At present, with the continuous development of voice value-added services, various SP voice services emerge in an endless stream. These services are widely welcomed by users. However, at present, the content provided by various SP providers is uneven, and there are many pornographic and illegal voice content. However, restricted by the law, the content provided by the SP cannot be monitored, and the manual dialing method also has a large workload, and it is difficult to collect evidence, and the collected evidence may not be used as evidence for punishment. . Therefore, it is very necessary to introduce a SP voice supervision system to supervise the content provided by SP voice with a simple, effective and objective supervision method. [0003] At present, no published literature ha...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26H04L12/24H04M3/22H04L29/06
CPCG10L15/265G10L15/26
Inventor 夏险峰
Owner ZTE CORP