Processing method and system for consumer-oriented self-service insurance service retail information

Abstract

A processing method and a system for the selling and purchasing information of self-help insurance services facing to the consumer relate to an information processing method and a system based on network; the method includes the following steps: a network system which includes a terminal and a server is built; the consumer inputs insurance service information and identification distinguishing information which are required; the server prompts and requires the consumer to confirm on the terminal after receiving the information and verifying; the consumer confirms; the consumer pays the cost through the terminal; the server transmits a policy or an insurance certificate comprising the number information of the policy and the data of charge bill to the terminal after receiving the information; the policy or the insurance certificate and the charge bill are printed by the terminal. The system includes the terminal and the server. A terminal device includes a CPU and a power circuit, a memorizer, input and output parts as well as an identification distinguishing part which are connected with the CPU. The output part includes a display screen, a policy or an insurance certificate printing part and a charge bill printing part; and the input part includes a charge input part.

Description

technical field [0001] The invention relates to a method for processing sales and purchase information of consumer-oriented self-service insurance services based on a network and a system applying the method. Background technique [0002] Currently, there are four main types of sales and purchases of various insurance service products: [0003] 1. Direct sales and purchases at various business outlets of insurance companies; [0004] 2. Sales and purchases through agency companies or agents; [0005] 3. Self-service purchase on the Internet; [0006] 4. Sales and purchases at specific locations (such as sales and purchases of accident insurance at bus stations, airports, etc.). [0007] In the sales and purchase of the above four types of insurance services, there are the following deficiencies in the whole process of completing the sale and purchase by processing the sales and purchase information: [0008] In the first case, due to the limited business outlets of the i...

AI Technical Summary

Problems solved by technology

[0013] The purpose of the present invention is to solve the above-mentioned problems such as inconvenience and need for more human resources in the processing of existing insurance service sales and purchase information, and provide a consumer-oriented processing method for self-service insurance service sales and purchase information. Through the convenient and fast terminal, the user can independently select the insurance service type, pay the fee, obtain the bill and policy or insurance certificate in a self-service interactive way, and complete the whole process of insurance service sales and purchases, and can pass the insurance policy or insurance certificate and the fee bill. number to query your own consumption information

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