Method and system for communicating with customer supporting multiple message services

A user information and message technology, applied in the field of communication, can solve problems such as waste of resources, and achieve the effect of solving waste of resources

Inactive Publication Date: 2008-10-22
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0024] Embodiments of the present invention provide a method and system for communicating with users supporting multiple message services, which solves the resource waste problem of establishing communication with users supporting multiple message services in the prior art

Method used

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  • Method and system for communicating with customer supporting multiple message services
  • Method and system for communicating with customer supporting multiple message services
  • Method and system for communicating with customer supporting multiple message services

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0061] Embodiment 1: The above-mentioned user information supporting multiple messaging services is saved as the called user information in the respective address books of other users, and as a source for obtaining the called information when initiating a session establishment request, the address book can be saved in On the terminal device, it can also be stored in the network. Especially in the multi-device scenario, a complete set of address information about all terminal devices of a user and other users used for user identification will be stored in the network. This embodiment calls It is the called user information database.

[0062] refer to figure 1 , is a flow chart of processing a session establishment request in this embodiment, including the following steps:

[0063] Step 1: CPM user A initiates a session establishment request, and the called user B is a user supporting multiple messaging services;

[0064] The request message is sent to the CPM service server f...

Embodiment 2

[0071] Embodiment 2: Each CPM user sets up a user database in the CPM network to which he belongs, and is used to save various data related to himself, including: his ability to support various message services, one or more user identifiers, As well as information related to each user identifier, supported media format and other communication-related information, the databases of each CPM user can access each other after passing authorization and verification. On this basis, the method of communicating with users who support multiple message services is as follows: figure 2 As shown, its difference from Embodiment 1 is that the CPM service server searches for the called user information in a different manner. In this embodiment, the CPM service server searches for the called user information as follows:

[0072] After receiving the session establishment request message, the CPM service server queries the user database of the CPM network where the called user resides through t...

Embodiment 3

[0073] Embodiment 3: The scheme of Embodiment 2 is used in combination with the scheme of Embodiment 1. At this time, a CPM user side needs to save the relevant information of the user at the same time, and also needs to save the information of other users, that is, there are both local user databases and Called user information database. During the session establishment process, the processing method of querying the called user information is as follows:

[0074] After receiving the session establishment request message, the CPM service server first inquires in the called user information database. The user database of the CPM network is queried, and after the query result is obtained, the processing as in the first embodiment is performed.

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Abstract

The invention relates to a method and a system for communicating with a user supporting a plurality of message services, belonging to the communication technical field. A calling network side acquires identification of a called user supporting the plurality of message services; according to the identification, a communication request message is sent to one or a plurality of terminal devices of the called user supporting the plurality of message services. The embodiment of the invention ensures that the calling party can call the plurality of message services of the called at the same time by acquiring the identification of the called user supporting the plurality of message services from the calling network side, thereby solving the problem of the prior art that resources are wasted when the communication between the system and the user supporting the plurality of message services is established.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a method and system for communicating with users supporting multiple message services. Background technique [0002] With the development of telecommunication services, more and more message services appear, such as Short Message Service (Short Message Service, SMS), Multimedia Message Service (Multimedia Message Service, MMS), Instant Message (Instance Message Service) , IM) and so on. In addition, there are Push-to-talk over Cellular (POC) services that support voice and multimedia messages at the same time, multimedia conference services, and email services that are frequently used in daily life. [0003] In practical applications, according to different types of networks, it can also be divided into various specific applications such as various message services based on mobile networks, various message services based on the Internet, and various message services based...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/16H04L12/24G06F17/30
CPCH04L12/589H04L51/36H04L12/58H04L51/56
Inventor 武亚娟
Owner HUAWEI TECH CO LTD
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