Unified system and method for measuring service quality

Abstract

The invention discloses a unified service quality measurement system and a unified service quality measurement method, wherein the system comprises a service quality measurement server, an information database and service quality measurement proxies. The method comprises the following steps: the service quality measurement server, according to a received measurement request and information of the service quality measurement proxies and network information which are stored in advance, selects one service quality measurement proxy and a service quality measurement method which are used for the measurement, and notifies the selected service quality measurement proxy the service quality measurement method; the selected service quality measurement proxy performs corresponding measurement operation according to the service quality measurement method, and reports measurement data to the service quality measurement server; and the measurement data reported by the service quality measurement proxy is statisticized and analyzed to obtain a measurement result. The unified service quality measurement system and the unified service quality measurement method solve the problem that the service quality measurement is dispersed inside various services further to provide a supplementary means for network optimization as well as fault and bottleneck positioning.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a unified service quality measurement system and measurement method. Background technique [0002] As the types of data services continue to increase, many services that were originally in the circuit domain are gradually transferred to the data domain. However, the possible packet loss, delay, jitter, and transmission bandwidth during IP transmission, as well as the availability of the IP network, all affect the specific service quality and further affect the user's service experience. The service experience largely comes from QoS (Quality of Service). From this point of view, it is very necessary for operators to understand the QoS information of services. [0003] In the existing VoIP (Voice over Internet Protocol) system or other data services based on RTP / RTCP (Real-time Transport Protocol / Real-time Control Protocol), RTCP packets contain certain packet loss rate, del...

AI Technical Summary

Problems solved by technology

[0003] In the existing VoIP (Voice over Internet Protocol) system or other data services based on RTP / RTCP (Real-time Transport Protocol / Real-time Control Protocol), RTCP packets contain certain packet loss rate, delay and other information, which can provide However, these information are scattered in each specific service, which causes duplication of investment and overlapping of functions. In addition, because the data networks involved in each service are different, it is impossible to form a network-wide measurement mechanism, it cannot provide auxiliary means for network optimization and fault and bottleneck location

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