Start-up method for asynchronous fee-collecting of mobile phone account and application thereof

A mobile phone account, asynchronous technology, applied in accounting/billing services, electrical components, wireless communications, etc., can solve problems such as decreased customer satisfaction, easy customer complaints, inability to accept user payment requests, etc., to improve satisfaction, The effect of ensuring continuity

Active Publication Date: 2009-05-20
CHINA MOBILE GROUP SICHUAN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, when the business support system fails, this mode will not be able to accept user payment requests and cannot guarantee the continuity of user communication services, so it is easy to cause customer complaints and decrease customer satisfaction

Method used

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  • Start-up method for asynchronous fee-collecting of mobile phone account and application thereof
  • Start-up method for asynchronous fee-collecting of mobile phone account and application thereof
  • Start-up method for asynchronous fee-collecting of mobile phone account and application thereof

Examples

Experimental program
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Embodiment Construction

[0031] Such as figure 1 As shown, the method of asynchronous payment and start-up of the mobile phone account, firstly, after the mobile phone recharge system receives the recharge payment request from the mobile phone account, the mobile phone recharge system no longer sends the payment request to the business support core system, but directly sends it to the switchboard to resume calls for the mobile phone account function, and record and save the user's recharge request, and then the core business support system executes the follow-up processing of payment to the account according to the saved record.

[0032] The recharge payment request includes recharge time, recharge number, recharge amount, and recharge card number.

[0033] The subsequent processing of the payment into the account includes increasing the pre-deposit amount of the mobile phone account, and writing off the arrears of the mobile phone account.

[0034] The specific flow of the asynchronous payment start...

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Abstract

The invention discloses a method for powering on a mobile phone through asynchronous recharging of a mobile phone account and application thereof. The method comprises: firstly, a mobile phone recharging system receives recharging request sent by the mobile phone account; the mobile phone recharging system does not send the recharging request to a business support core system no longer, but directly sends powering on instruction for restoring communication function of the mobile phone account to an exchanger, and records and saves the user recharging request; and the business support core system executes post-treatment of recharging to the account according to the saved record. The method and the application thereof can provide recharging service for users in time when the business support system is failed, to power on the mobile phone for users in time, so as to ensure continuity of communication service and improve the customer satisfaction with services; when the fault is eliminated, the method and the application can perform normal recharging flow.

Description

technical field [0001] The invention relates to the field of communication service payment start-up of a business support system, in particular to a method for asynchronous payment start-up of a mobile phone account and its application. Background technique [0002] With the development of the mobile communication market, the number of users is constantly increasing, and recharging and paying through mobile phones has become the main payment channel for users. [0003] The billing system in the communication industry is a typical business support core system. The payment mode commonly used at present (that is, the two-card recharge mode) is that after the mobile phone recharge system receives the user's recharge payment request, the mobile phone recharge system initiates a recharge payment request to the billing system of the business support system, and then the business support system The advanced billing system handles the payment to the account and sends the start-up co...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/24H04W88/18
Inventor 张波
Owner CHINA MOBILE GROUP SICHUAN
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