The invention discloses a telephone sales service method and
system, a terminal device and a storage medium. The method comprises steps that a sales terminal acquires first reservation request and sends the first reservation request to a
server; the
server receives the first reservation request, acquires a second reservation request based on the first reservation request and sends the second reservation request to a reservation platform, wherein the second reservation request comprises an institution login account information,
client information and reservation information; the reservation platform receives the second reservation request, logs in the reservation platform based on the institution login account information, finishes
branch reservation based on the
client information and thereservation information, and sends reservation result information to the
server; the server receives the reservation result information and sends the reservation result information to the
client terminal; and the client terminal receives and displays the reservation result information. According to the invention, functions of telephone sales and
branch reservation can be achieved on the sales terminal, so service
processing conditions of clients can be followed up.