Method, apparatus and system for GSM system service tracking and exception management

Abstract

The invention discloses a method and a device for a GSM system business tracking and exception management, and a communication system employing same, wherein the method comprises firstly allocating a corresponding tracking identifier to per business promoted by terminal users through a business soft module, establishing every tracking identifier with a buffer memory for storing interface information between element locations received from business in operation, and simultaneously establishing, maintaining and recording the corresponding relationship between the tracking identifiers and terminal user identifiers. Secondly, releasing the corresponding tracking identifiers after the business is over, emptying a buffer memory queue if the release is normal, and forming and sending an abnormal record to a front-end processor if the release is abnormal. Thirdly, utilizing the front-end processor to store and periodically send the abnormal record to a background server for storing. The method, device and communication system of the invention solves the problem that data quantity is too large to position network fault, and provides a means for network state detecting, alarming, and abnormal analysis of special users.

Description

technical field [0001] The invention relates to abnormal management of a communication system, in particular to business tracking and abnormal management in a GSM (Global System for Mobile Communications) system. Background technique [0002] Under the background of the rapid development of the communication industry, the number of users of the global GSM network increases rapidly, and the maintenance and management of the network become more and more important. With the increase of network traffic, abnormal calls due to various reasons often lead to call failure, call drop or abnormal release. The operator finds out the errors in the massive signaling and analyzes them according to the user's complaints. Often more difficult. At the same time, most of the alarms in the existing network are concentrated on the BTS, mainly for hardware or physical reasons, such as high temperature, VSWR, and link disconnection alarms, etc. There is often no way to detect abnormalities in bus...

AI Technical Summary

Problems solved by technology

[0005] The technical problem to be solved by the present invention is to provide a method, device and system for GSM system business tracking and abnormal management, to solve the problem that the data volume is too large and difficult to locate network faults, and to provide network status inspection, alarm and specific user abnormal analysis. a means of realization

Images