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System for detecting computer accessing situation in network and method thereof

A detection system and computer technology, applied in the transmission system, digital transmission system, data exchange network, etc., can solve the problems of adding equipment and devices and not increasing the burden on customers

Active Publication Date: 2013-01-23
CHINA TELECOM CORP LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

And it cannot increase the burden on customers, add additional equipment and devices, and has no impact on existing customers

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  • System for detecting computer accessing situation in network and method thereof
  • System for detecting computer accessing situation in network and method thereof

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Embodiment Construction

[0069] In order to make the objectives, technical solutions, and advantages of the present invention clearer, the following further describes the present invention in detail in conjunction with specific embodiments and with reference to the accompanying drawings.

[0070] The method for detecting the access status of computers in the network of the present invention mainly includes the following technical solutions: a detection system for the access status of computers is set up, and the corresponding relationship between failure causes and solutions is stored in the system in advance, and includes the steps:

[0071] After receiving the fault detection request, the detection system respectively detects the network environment, the file system and the remote server where the computer is currently located, and if no fault is found, it directly reports that the user has not found a fault;

[0072] If a fault is found, classify and analyze the error information of the test result, determ...

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Abstract

The invention discloses a system for detecting computer accessing situation in the network and a method thereof, comprising the steps of: setting a detection system of the computer accessing situation, and previously memorizing a corresponding relationship between a fault reason and a scheme in the system; and the method further comprises the steps of: after receiving a fault detection request, respectively detecting a current network environment, a document system and a remote server of the computer by the detecting system; if the fault is not found out, directly feeding back to a user that no fault is available; and if the fault is found out, classifying and analyzing error information of a detect result, ensuring the fault reason corresponding to the error information, and ensuing the scheme according to the corresponding relationship of the fault reason and the scheme, so as to feed back the fault reason and the scheme to the user. The invention realizes the detection of the network environment, the detection of the document system, and the detection of the remote server.

Description

Technical field [0001] The invention relates to a computer local environment detection technology, in particular to a system and method for detecting the access state of a computer in a network. Background technique [0002] With the popularization of the Internet and the development of computer technology, people's demand for computers is getting higher and higher. This is not only reflected in the hardware, but also in the development and application of software. Compared with the past, there are more and more types of software and more powerful functions, bringing convenience and benefits to people's lives and work. [0003] However, as software changes become larger and more diverse, it becomes more and more difficult for users to manage and maintain software. When the client application software cannot be used normally, users are often at a loss and cannot find a solution. They often take uninstalling and reinstalling, but the problem often still exists. This often finds pro...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04L12/26
Inventor 沈毅纲周峰张锦红宋革联庄闽栋孙洪波杨晓波林建华王祥君郁智君徐樟锦沈青松周丹
Owner CHINA TELECOM CORP LTD