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Position working standard-generating and information-promoting system based on user operation behavior

A work standard and information push technology, applied in data processing applications, instruments, resources, etc., can solve problems such as difficulty in determining work standards

Inactive Publication Date: 2010-11-24
EAST CHINA GRID
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the further improvement of enterprise informatization, multiple business information systems have been developed based on different business needs. When employees in a certain knowledge position are doing their daily tasks, they may need to browse multiple business information systems before Ability to make comprehensive decisions. On the one hand, for the work tasks of knowledge-based posts, it is difficult to determine the work standards. On the other hand, because the existing technology usually only analyzes user operation information (in a certain information system) Use preferences, without analyzing and mining the operation behavior of the work itself (which may involve multiple information systems) and forming the standard rules of the work, it is based on the existing technology to analyze the user's operation behavior at the level of work tasks Due to the limitations of the analysis, we propose a post work standard generation and information push system based on user operation behavior, which can form the work standard for this job by analyzing the historical operation behavior of the job to guide employees to carry out work in a standardized manner. Able to push relevant information when doing the work for the user

Method used

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  • Position working standard-generating and information-promoting system based on user operation behavior
  • Position working standard-generating and information-promoting system based on user operation behavior
  • Position working standard-generating and information-promoting system based on user operation behavior

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Embodiment 2

[0033] Example 2: As far as the approval work of the power equipment maintenance plan in the power system is concerned, it is not only necessary to visit the power equipment maintenance planning system, but also to browse the EMS system, power planning system, weather information, scheduling log, stable quota system, and communication optical fiber Channel system and other information systems, based on the user operation records in the relevant business information systems of this work, after marking, it is determined to open the maintenance order to be processed in the electric power equipment maintenance planning system as the start of the work, browse After the relevant information of each business information system is comprehensively considered, fill in the approval comments in the power equipment maintenance plan system and click the submit button. User access records are taken as steps related to the work. After a long period of collection of multiple user operation beh...

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Abstract

The invention relates to a position working standard-generating and information-promoting system based on user operation behavior, comprising a user operation record-collecting module, a data-preprocessing module, a working standard-mining module, a working standard rule library module and a work-related information-promoting module. The user operation record-collecting module is used for acquiring user operation record information from a service information system, the data-preprocessing module is used for preprocessing data in the user operation record-collecting module, the working standard-mining module is used for mining a working standard rule according to the preprocessed data and storing the generated rule into the working standard rule library module, the working standard rule library module is used for storing working standard rules mined, generated or artificially added, edited and adjusted by the working standard-mining module, and the work-related information-promoting module is used for searching a corresponding working standard rule in the working standard rule library module according to a current work task of an employee and providing related information promotion based on the working standard rule.

Description

technical field [0001] The invention belongs to the field of computers, and more precisely, the invention relates to the field of user operation behavior analysis and mining. Background technique [0002] With the further improvement of enterprise informatization, multiple business information systems have been developed based on different business needs. When employees in a certain knowledge position are doing their daily tasks, they may need to browse multiple business information systems before Ability to make comprehensive decisions. On the one hand, for the work tasks of knowledge-based posts, it is difficult to determine the work standards. On the other hand, because the existing technology usually only analyzes user operation information (in a certain information system) Use preferences, without analyzing and mining the operation behavior of the work itself (which may involve multiple information systems) and forming the standard rules of the work, it is based on the ...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q10/06
Inventor 张磊李慧星张亮王亮
Owner EAST CHINA GRID