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Post-sale replacement management centre platform

A management center and after-sales replacement technology, which is applied in data processing applications, instruments, calculations, etc., can solve the problems of lack of standardization, unified management, lack of software information support tools, and being at the primary level, so as to achieve improvement Efficiency, quick response, cost reduction effect

Inactive Publication Date: 2010-12-01
BEIJING ZHENGCHEN SCI & TECH DEV
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

After-sales service is increasingly valued by various fields, but the market lacks practical and cheap software information support tools
There is no standardized and unified management in China, and the market is only at the primary level

Method used

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  • Post-sale replacement management centre platform
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Embodiment Construction

[0021] Such as figure 1 As shown, the present invention provides an after-sales replacement management center platform, which is characterized in that it includes:

[0022] The basic platform, as a public part of the whole system, provides basic services for the whole system. Including authority management, basic data, system maintenance; replacement management platform, including replacement application, pick-up processing, replacement processing, and delivery processing; inventory management platform, which manages product inventory and product accessories. manage.

[0023] There are also seven subsystems under the management platform:

[0024] The basic information management subsystem maintains basic information such as data dictionaries, organizational structures, operating users, and service objects;

[0025] The system management subsystem, this subsystem is the basis for ensuring the safe operation of the software. It is platform-based and configurable. It does not ...

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Abstract

The invention relates to the field of management platform systems, in particular to a post-sale replacement management centre platform. A centralized post-sale replacement management centre platform integrates a responsible replacement demand in a platform. The application mode brings the following advantages to maintenance management work: performing uniform allocation management and performing post-sale quality control by products, services and rules, and simultaneously, realizing resource sharing by performing visible distribution on a replacement product by using post-sale service infrastructure.

Description

technical field [0001] The invention relates to the field of a management platform system, in particular to an after-sales replacement management center platform. Background technique [0002] At present, there are relatively few domestic software for after-sales replacement service management. Currently, software products customized for business needs are mainly used. Only some large international companies use these expensive products. After-sales service is increasingly valued by various fields, but the market lacks practical and cheap software information support tools. There is no standardized and unified management in China, and the market is only at the primary level. [0003] With the development of the market, after-sales service management software should be able to effectively manage after-sales service needs, realize service information recording, classification, service standard definition, solution sharing, improve service standardization, and high-quality a...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q50/00
Inventor 卢明
Owner BEIJING ZHENGCHEN SCI & TECH DEV
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