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Method and system for monitoring arrears users

A technology for users and users in arrears, applied in transmission systems, digital transmission systems, electrical components, etc., can solve the problems of extensive management and low hit rate, improve the degree of refinement, improve the monitoring hit rate, and reduce the risk of arrears Effect

Inactive Publication Date: 2015-11-25
中国移动通信集团甘肃有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] 1. Low hit rate;
[0004] 2. Extensive management;

Method used

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  • Method and system for monitoring arrears users
  • Method and system for monitoring arrears users
  • Method and system for monitoring arrears users

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Embodiment Construction

[0031] The present invention will be described in detail below in conjunction with the accompanying drawings.

[0032] method embodiment

[0033] Such as figure 1 As shown, in the present invention, the storage of the existing arrears risk control system is partitioned, including: the key monitoring partition A, the newly added user partition B, and the dynamic change partition C.

[0034] Area A, the key monitoring area, is mainly aimed at users with high arrears, blacklist users, and high-risk arrears (such as suddenly ordering a large number of Monternet services for a group of numbers). These users need to be controlled immediately, and area A is not restricted. There is a certain degree of redundancy, and at the same time, it can meet emergency needs. Users in Area A will carry out long-term arrears risk control.

[0035] The new user partition B area is mainly for the arrears risk control of the newly added users on the day. The new users have no historical call inf...

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Abstract

The invention discloses a method and a system for monitoring defaulting subscribers, wherein the method for monitoring the defaulting subscribers comprises the following steps: dividing subscribers in a service support system into three queues, wherein the three queues are respectively a major-monitored queue, a newly-added subscriber queue and a dynamically-changed queue, and dividing the subscribers in the dynamically-changed queue into multiple subqueues according to time slots of subscriber communication behaviors; setting the corresponding major-monitored subregion, a newly-added subscriber subregion and a dynamically-changed subregion in a defaulting risk control system to respectively monitor the subscribers in the major-monitored queue, the newly-added subscriber queue and the dynamically-changed queue, wherein in each time slot, the corresponding subqueues in the dynamically-changed queue are added to the dynamically-changed subregion for being monitored in the time slot. The method and the system for monitoring the defaulting subscribers, provided by the invention, improve the fining degree of the monitoring, realize dynamic monitoring on the subscribers according to the time slots, improve the monitoring hit rate and reduce the defaulting risk.

Description

technical field [0001] The invention relates to a service support technology, in particular to a method and system for monitoring arrears users. Background technique [0002] The existing method is to generally move some users with a real-time balance below X yuan in the BOSS system to the arrears risk control system, so as to monitor these high-risk arrears users in real time and achieve the goal of arrears risk control. Purpose. [0003] 1. Low hit rate; [0004] 2. Extensive management; Contents of the invention [0005] The object of the present invention is to provide a method and system for monitoring arrears users, which can improve the monitoring accuracy, improve the monitoring hit rate, and reduce the risk of arrears. [0006] In order to achieve the above purpose, according to one aspect of the present invention, a method for monitoring arrears users is provided, including: dividing the users in the service support system into three queues, which are respecti...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24
Inventor 贾琨
Owner 中国移动通信集团甘肃有限公司
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