Self-service hotel reservation system and operating method thereof

Abstract

The invention discloses a multifunctional self-service hotel reservation system and an operating method thereof which are applied for hotels to provide quick services for users and are capable of saving labor cost for the hotels. The multifunctional self-service hotel reservation system comprises a reservation terminal, a cloud server, a plurality of hotel servers and a plurality of controlled terminals. The reservation terminal is used for sending hotel inquiry information, demand information, reservation information and control information; the cloud server is connected with the reservation terminal through the internet and receives the data information sent from the reservation terminal; and the hotel servers are connected with the cloud server and the controlled terminal through a data network, and send data information to or receive data information from the cloud server. By the multifunctional self-service hotel reservation system, the users can reserve in an online manner through portable internet devices such as smart mobile phones so as to complete self-service check-in, self-service check-out, optional hotel service selection and other related self-service items, and further, locks, lamps and electric appliances of reserved rooms can be controlled intelligently through the smart mobile phones of the users.

Description

Technical field [0001] The invention relates to a hotel self-service reservation system and a working method thereof, in particular to a multifunctional hotel self-service reservation system and a working method thereof which are applied to hotels to provide quick services to users and save labor costs for the hotel. Background technique [0002] With the continuous heating up of domestic commerce and tourism, hotels and guesthouses have also ushered in a stage of rapid development. With the rapid development of the Internet industry, some agency intermediary companies that operate and book hotels through websites have appeared in the market, such as Ctrip, Mango.com, etc. , These websites can display the hotel's profile, room type, room price and other information. Customers can book hotel rooms online or by phone through the website intermediary. [0003] Although the existing online or telephone method of booking hotel rooms solves the customer’s booking problem, many customers ...

AI Technical Summary

Problems solved by technology

[0003] Although the existing network or telephone method of booking hotel rooms solves the customer's reservation problem, many customers will waste a long time on check-in or check-out during holidays and peak tourist periods. The holidays of office workers are very precious. It is hard to have a leisure time, and I hope to make full use of it. The above problems will always bring troubles to some customers

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