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Reservation management device and reservation management method

A reservation management and reservation information technology, applied in the direction of reservation, data processing applications, instruments, etc., can solve the problems of complex work of reservation information and increase the workload of store staff

Inactive Publication Date: 2013-09-25
CASIO COMPUTER CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Therefore, the work of the clerk to recognize the reservation information of the mail becomes more complicated, and the work load of the clerk is increased.

Method used

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  • Reservation management device and reservation management method
  • Reservation management device and reservation management method
  • Reservation management device and reservation management method

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Embodiment Construction

[0020] Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. Furthermore, the invention is not limited to the examples shown in the drawings.

[0021] refer to figure 1 and figure 2 The device structure of the embodiment of the present invention will be described. figure 1 It is a block diagram showing the reservation management system 1 of this embodiment. figure 2 It is a block diagram showing the functional configuration of the reservation management device 10 .

[0022] refer to figure 1 The reservation management system 1 of this embodiment will be described. The reservation management system 1 transmits the reservation information of the customer received by the reservation reception server 20 to the reservation management device 10 by mail, and the reservation management device 10 receives the mail, recognizes the reservation information and manages it.

[0023] The reservation management syste...

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Abstract

The invention provides a reservation management device and a reservation management method. The reservation management device includes a communication unit which receives an e-mail including reservation information regarding a service reservation in a form which is previously determined depending on a source address; a setting unit which stores recognition procedure information so as to be associated with the source address, the recognition procedure information indicating a procedure for recognizing the reservation information from the e-mail; and a control unit which recognizes the reservation information from the e-mail in a procedure corresponding to the source address of the e-mail received by the communication unit by using the recognition procedure information stored in the setting unit and stores the reservation information in the reservation information storage unit.

Description

technical field [0001] The present invention relates to a reservation management device and a reservation management method. Background technique [0002] In recent years, in restaurants, bars and other food and beverage outlets, a reservation acceptance method for accepting meal reservations from customers through a Web site has been known to the public. For example, a store has its own reservation management server, provides a menu screen of the store, and receives reservation information input from customers. A reservation acceptance method is known (for example, refer to Japanese Patent Laid-Open No. 2003-108643). [0003] The customer connects to the menu screen of the reservation management server from a user terminal such as a PC (personal computer), and inputs reservation information such as the customer's contact address, visit date and time, and menu items required for reservation. The reservation management server receives the reservation information of the custo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02
CPCG06Q10/02G06Q10/107
Inventor 板仓克幸
Owner CASIO COMPUTER CO LTD