Service information processing system and method

Abstract

The invention discloses a service information processing system and method. The system comprises a cloud server, a service application module, a third-party server and a client side. The third-party server is used for forwarding a service information request to the cloud server after receiving the service information request sent by the client side. The cloud server is used for receiving the service information request sent by the third-party server or the client side through an application program interface of the cloud server, forwarding the service information request to the service application module, receiving service state information sent by the service application module at the current moment in real time, storing the service state information to a local database, retrieving service state information matched with the service information request in the local database according to the service information request, and feeding back the service state information after the matching processing to the client side through the application program interface and the third-party server in sequence or feeding back the service state information to the client side directly through the application program interface.

Description

technical field [0001] The invention relates to the field of computer application technology, in particular to a service information processing system and method. Background technique [0002] The rapid development of knowledge economy has made the Internet a major theme in today's society. At present, the Internet is not only a symbol of fashion and trends, but also an inseparable tool in people's lives. More and more people use various clients to surf the Internet to conveniently query the information they need. [0003] However, in this Internet explosion environment, users want to find merchants and successfully book their rooms, tables or services. In addition to the traditional way of direct communication with merchants, such as door-to-door or telephone inquiries, users can use third-party service agencies or the Internet. , mobile phone terminals, etc., all need to be manually conveyed to the merchant's reservation desk, and only after the merchant manually handles ...

AI Technical Summary

Problems solved by technology

[0003] However, in this Internet explosion environment, users want to find merchants and successfully book their rooms, tables or services. In addition to the traditional way of direct communication with merchants, such as door-to-door or telephone inquiries, users can use third-party service agencies or the Internet. , mobile phone terminals, etc., all need to be manually conveyed to the merchant's reservation desk, and the merchant's manual processing of this cumbersome process can complete the reservation operation

[0004] Therefore, this service information processing method that relies on a large number of manual operations not only has a large workload and increases labor costs, but it is also difficult to ensure processing efficiency and accurately convey real-time service information

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