System and method for estimating failure risk of household appliance

Abstract

The invention relates to a system and method for estimating the failure risk of a household appliance. A household appliance failure pre-diagnosis system server is compared with a preset failure risk estimating model through self information uploaded by the household appliance and household environment information detected by a household environment detection system, whether the household appliance has the failure risk is judged, and if yes, the information and failure causes of the household appliance with the failure risk are sent to a user and an after-sales service department. On one hand, the user can timely discover the failure risk of the household appliance and deal with the failure risk timely in order to reduce repairing cost and shorten repairing time, and meanwhile, energy consumption caused by the failure risk in the rime range can be lowered. On the other hand, the after-sales service department can timely discover problems and provide after-sales service for the user timely in order to improve the degree of satisfaction of the user.

Description

technical field [0001] The invention belongs to the technical field of remote monitoring of household electrical appliances, and in particular relates to a system and method for estimating the failure risk of household electrical appliances. Background technique [0002] During the use of home appliances, for relatively obvious faults, such as fan motor failure, washing machine drainage system blockage, etc., home appliances can be detected in time and whistle alarms. However, when some minor failures occur, the home appliances can continue to work without affecting the use of the main functions of the home appliances. However, these minor failures will also cause increased power consumption, making the working process of the home appliances inconsistent. Pre-set parameters to work, etc., will eventually cause the home appliance to fail to work. Since this kind of fault information is not obvious, it is often difficult for users to find such subtle faults during the use of ...

AI Technical Summary

Problems solved by technology

[0003] The purpose of the present invention is to provide a household appliance failure risk estimation system, which solves the problem that the existing household appliances cannot be found in time when a minor failure occurs, and the user is notified to deal with it. The failure can not be discovered until the household appliance fails to work normally, resulting in maintenance costs technical problems of high, long maintenance times and increased energy consumption

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