Hotel management system and operation and management method thereof

A management system and hotel technology, applied in data processing applications, instruments, calculations, etc., can solve problems such as inability to realize efficient automatic management, no autonomous operation process, etc., to avoid cumbersome procedures, solve management needs, and improve efficiency.

Inactive Publication Date: 2014-04-16
郭家虎
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Although this system reduces the investment in computer hardware for metropolitan hotels, it still cannot achieve efficient automatic management. There is still no autonomous operation process during the customer check-in process, and it cannot completely solve the management needs of existing hotels in essence.

Method used

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  • Hotel management system and operation and management method thereof
  • Hotel management system and operation and management method thereof
  • Hotel management system and operation and management method thereof

Examples

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Embodiment Construction

[0037]The specific embodiment of the present invention is described in detail below in conjunction with accompanying drawing:

[0038] The operation and management method of the present invention The hotel management system and its operation and management method include an intelligent room management device, a hotel management platform and user terminals, and real-time data exchange is performed between them through the Internet or a mobile communication network.

[0039] The intelligent room management device of the present invention includes a room control and network coordination unit and a parameter node unit, and the parameter node unit communicates with the hotel management platform through the room control and network coordination unit.

[0040] Such as figure 1 As shown, the parameter node unit is composed of a door lock control node, a room control node, a third-party monitoring and management node, a room alarm node, a video monitoring node, and a room control and n...

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Abstract

The invention discloses a management and operation platform applied to temporary accommodation management places such as hotels, serviced apartments, family hotels and short-term accommodations and an operation and management method running on the platform. By the utilization of the platform and the operation and management method, commercial tenants can realize fully automated management of the hotels without using high-cost computers, network or professional software, even unattended operation of the hotels can be achieved, and therefore hardware cost and management cost of the hotels are effectively reduced. Through the platform, clients can know the real-time states of the hotels by the utilization of the internet, a mobile communication network and the like, reservation, payment, check-in, service, check-out and the like of the hotels can be completed in a self-help mode, complicated procedures when the clients check in are avoided, and the privacy of the clients are protected effectively. The platform and the operation and management method can effectively meet the need of modern hotel management, improve the efficiency of the hotels, lower the cost of the hotels, and meet the requirements for simple and rapid check-in of modern persons.

Description

technical field [0001] The invention relates to an Internet system and its management method, in particular to a hotel online management system and its operation method. Background technique [0002] With the development of the economy, the prosperity of the tourism industry, and the increase of the floating population, there are also more and more business places that provide temporary accommodation, such as hotels, serviced apartments, family hotels and short-term rental houses, and the competition among them is also intensifying. How to effectively expand its operating space, reduce operating costs, and gain advantages under new competitive conditions is an important issue that every hotel or hotel is facing. Moreover, with the advancement of science and technology and the development of society, people's social relations, ideas, and lifestyles have also undergone great changes compared to before. The network and communication terminals have become an indispensable part o...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/12
Inventor 郭家虎付珊珊樊明如周琦
Owner 郭家虎
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