Intelligent health care management system

Abstract

The invention provides an intelligent health care management system. The intelligent health care management system comprises a call-center system and an operation management system, wherein the call-center system is used for receiving service requests of a user and transmitting corresponding order instructions to the operation management system according to a geographic position of the user and the request service types of the service requests; the operation management system is used for acquiring data of the user and establishing corresponding electronic files of senior citizens, storing service providing mechanism information and service providing person information, selecting a corresponding service providing mechanism and / or service providing person according to the electronic files of senior citizens and the order instructions, dynamically managing the electronic files of senior citizens, and carrying out organizational management, service linkage and order sending management on the service providing mechanism and the service providing people. According to the intelligent health care management system, the feasible, dynamic and automatic distribution and sharing of various resources can be realized; the user can inquire the electronic files of senior individuals and relatives through the internet, so as to know health information in time.

Description

technical field [0001] The invention relates to the technical field of data processing and service management, in particular to a health care intelligent management system. Background technique [0002] At present, the aging speed of my country's population is accelerating and the size of the elderly population is huge. As a result, there are various problems such as the worrying health status of the elderly population, the increase of elderly families, empty-nest families, and single-living families, as well as the increasing pressure on medical and health consumption expenditures of the elderly. The status quo of the existing social health care, medical and elderly care institutions is not optimistic, and the overall development of the elderly care and medical service industry lags behind. [0003] Existing medical services for elderly care usually have the following problems: [0004] (1) Isolation of health services [0005] 1) The measurement with a single device cann...

AI Technical Summary

Problems solved by technology

[0005] 1) The measurement with a single device cannot fully reflect the occurrence and development of the disease;

[0006] 2) Different service agencies cannot effectively cooperate to provide complete and continuous health services;

[0007] 3) The participation of patients and family caregivers in the existing hospital service process is low, and the communication between doctors and patients is not smooth;

[0008] 4) Information islands caused by poor exchange of health information

[0009] (2) Unbalanced resource allocation

[0010] 1) Excessive concentration in the clinical system for acute disease diagnosis and treatment;

[0011] 2) Excessive concentration in comprehensive large hospitals;

[0012] 3) It is unable to provide a service platform that supports large-scale, high concurrency and continuity, and the implementation, dynamics, automation and resource sharing of various resource allocations are the common characteristics of cloud computing

[0013] To sum up, the existing elderly care medical service system lacks terminal equipment that can communicate between the elderly and service agencies or nursing staff, and cannot communicate the service needs of the elderly to service agencies in a timely manner, thus failing to provide the elderly with the services they need in a timely manner. Serve

In addition, there is currently a lack of personalized electronic files for the elderly, which leads to the fact that even if the service organization provides services for the elderly in a timely manner, it is possible that the quality and scope of services are limited due to the lack of comprehensive information on the elderly.

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