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Communication method, server and communication system

A communication method and server technology, applied in the field of servers, communication systems, and communication methods, can solve problems such as waste of resources

Active Publication Date: 2017-11-28
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a communication method to solve the resource waste problem caused by the server group in the prior art when providing stable services by adopting dual-machine mode

Method used

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  • Communication method, server and communication system
  • Communication method, server and communication system
  • Communication method, server and communication system

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Embodiment Construction

[0091] The technical solutions of the present invention will be described in further detail below with reference to the accompanying drawings and embodiments.

[0092] Such as figure 2 As shown, in the application environment of unified communication, a plurality of servers form a server group, and each server of the server group communicates through an internal network to complete the cooperation among the servers. State management and other work, each server is also connected to the external network through a switch to realize communication with communication devices such as IP hard terminals. In the server group, each server has a different IP address and external network media access control ( Media Access Control, MAC) address, and each service contains two network cards, one for external network communication and one for internal network communication, and each internal network card for internal network communication also has a network card MAC address, which communicat...

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Abstract

An embodiment of the present invention provides a communication method. The method includes: after the communication between the first server and the external network is interrupted, the first server requests an arbitration server in the server group where the first server is located to A server designates a second server in the server group as the proxy server of the first server, and the communication between the second server and the external network is normal, when the first server needs to send the first service to the communication device content, the first server sends the first service content to the second server through the internal network, and the second server forwards the first service content to the communication device; when the first When the server needs to receive the second service content sent by the communication device, the first server receives the second service content received by the second server from the communication device through an internal network. Through the embodiments of the present invention, the reliability of communication can be guaranteed.

Description

technical field [0001] The invention relates to the field of network communication, in particular to a communication method, server and communication system. Background technique [0002] In an enterprise unified communication (Unified Communication, UC) or call center (Contact Center, CC) networking, there are the following devices: user terminals, gateway devices, and service servers. Among them, the user terminal may be a hardware IP phone or a soft phone installed on a personal computer; the gateway device is used to provide user registration, calling, and routing functions; the service server is used to implement unified communication and / or call center business control functions . [0003] figure 1 It is a typical network architecture diagram of terminals and gateways, server group A and server group B each represent a gateway device. In order to ensure that the server can still provide stable services after a network interruption of a device in the server group, th...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04L29/06H04L29/12
Inventor 盛立枫
Owner HUAWEI TECH CO LTD
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