Recorded message effective processing method and system
A processing method and processing system technology, which is applied in the field of effective processing of recorded messages, can solve problems such as violation of personal privacy, low security, and reduced user service experience, and achieve the effect of improving service experience and optimizing sound quality
Active Publication Date: 2015-06-03
广州市讯飞樽鸿信息技术有限公司
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Problems solved by technology
[0003] However, the existing voice mailboxes record all the messages. If the user’s voice in the recorded messages includes sensitive topics, it may easily lead to leaks and personal privacy violations, and the security is low.
In addition, the recorded message also includes background sound and noise, and even hang-up sound, etc., which makes the quality of the recorded message low and reduces the user service experience
Method used
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[0052] Below in conjunction with accompanying drawing and specific embodiment, the present invention will be further described:
[0053] See figure 1 , the present invention relates to a kind of recording message validity processing method, and its preferred embodiment comprises the following steps:
[0054] Step A: Perform sound quality abnormality detection on the recorded message audio, and optimize the sound quality of the recorded message audio accordingly.
[0055] This step specifically includes the following sub-steps:
[0056] Step A1: Perform truncation processing on frames whose amplitude exceeds the sampling threshold in the recorded message audio;
[0057] Step A2: Extract the envelope from the recorded message audio, obtain the average volume value of each envelope, and obtain the average volume value of the recorded message audio according to the average volume of each envelope. The original volume of the recorded message audio may fluctuate. This step can ma...
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The invention relates to a recorded message effective processing method and a recorded message effective processing system. The method comprises the following steps: A, carrying out sound quality abnormality detection on a recorded message audio and correspondingly optimizing sound quality of the recorded message audio; B, extracting a speech audio from the recorded message audio; C, extracting an effective speech segment from the speech audio; D, converting the effective speech segment into text information; E, judging whether the text information comprises sensitive words in a preset sensitive word bank, executing the step F if yes, or executing the step G; F, extracting the corresponding sensitive words in the text information and then outputting the text information which does not comprise the sensitive words; G, outputting the text information. According to the invention, the sound quality of the recorded message can be optimized so as to improve user service experience; moreover, the sensitive words can be audited and checked on and the sensitive words can be effectively filtered.
Description
technical field [0001] The invention relates to a method and system for processing the validity of recorded messages. Background technique [0002] Voicemail is a communication service optimized and upgraded for the disadvantages of telecom operators' traditional voicemail, such as complicated use and high operating threshold. Users can use the voicemail service by installing the client, or update the settings through the traditional command method. After that, they can receive and send voice messages, text and other messages for free through the mobile phone network. It has two recording methods of voice and text. It is a Integrated communication services that integrate voice (IVR), mobile phones, and websites, and are committed to bringing users a new communication experience. [0003] However, the existing voice mailboxes record all the messages. If the user's voice in the recorded messages includes sensitive topics, it is easy to cause leaks and invasion of personal pri...
Claims
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Inventor 陈源凯蒲明彬
Owner 广州市讯飞樽鸿信息技术有限公司