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Financial self-service business handling method and system

A business processing and financial self-service technology, applied in the computer field, can solve the problems of not knowing the situation of banknotes, difficult to match withdrawals, users unable to complete the withdrawal of 5,000 yuan, etc., to enhance user experience and meet business requests.

Inactive Publication Date: 2015-07-29
SHENZHEN YIHUA TIME TECH +2
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] The current financial self-service business processing systems all designate self-service terminals logged in by users to provide services for users. Business collaboration and resource sharing cannot be realized between self-service terminals. When the banknote resources available on a self-service terminal cannot meet the user's business needs , the self-service terminal will report a business failure, even if the banknote resources available on other self-service terminals can meet the user's business needs alone, or can cooperate with the self-service terminal logged in by the user to meet the user's business needs, the existing technical solutions still cannot take advantage of the above Available banknote resources from other self-service terminals to serve users
For example, in a financial self-service business outlet, self-service terminal A only has 4,000 yuan of usable banknotes left, and self-service terminal B has only 4,500 yuan of usable banknotes left. Now a user logs in to self-service terminal A and requests to withdraw 5,000 yuan. Both self-service terminals A and B cannot provide 5,000 yuan to the user alone, so the user cannot complete the withdrawal of 5,000 yuan
At the same time, the user does not know the remaining banknotes of each self-service terminal, and it is difficult to carry out matching withdrawals independently to complete the withdrawal needs
[0003] To sum up, the existing financial self-service business processing systems are all based on the available banknote resources of the self-service terminal logged in by the user, and one self-service terminal alone provides services for the user, and it is impossible to cooperate and deploy between multiple self-service terminals , unable to make full use of the available banknote resources of each self-service terminal to provide services for users

Method used

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  • Financial self-service business handling method and system
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  • Financial self-service business handling method and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0045] figure 1 It is a schematic flow chart of the financial self-service business processing method provided in Embodiment 1 of the present invention, as figure 1 As shown, the method includes the following steps:

[0046] Step 101. Obtain a user's service request, and the service request corresponds to a banknote mixing requirement.

[0047]This step is for the user to handle business on the self-service terminal of the bank branch, such as handling withdrawal business, currency exchange business or large-amount change business, etc. The above business requests correspond to a banknote matching requirement, that is, the self-service terminal is required to mix banknotes for the user.

[0048] Step 102, when the available banknote resources of the self-service terminal logged in by the user cannot meet the banknote matching requirements, integrate the available banknote resources of at least one associated self-service terminal, or integrate the available banknote resources...

Embodiment 2

[0064] Embodiment 2 of the present invention is mainly to explain in detail how to integrate part of the process when it is judged that the available banknote resources of the self-service terminal logged in by the user cannot meet the demand for banknote allocation in step 102 above.

[0065] First, in the process of banknote matching, when it is judged that the banknote matching amount required for banknote matching cannot be divisible by the greatest common divisor of the available denominations of the self-service terminal logged in by the user, and the banknote matching error exceeds the preset amount, the banknote matching fails, Here is an example.

[0066] For example, when the user conducts withdrawal business, the input withdrawal amount is M, and the available denominations of the self-service terminal currently logged in by the user are A1, A2, A3...An from small to large, and the corresponding available banknotes are C1, C2, C3...Cn , that is, the number of bankno...

Embodiment 3

[0083] Embodiment 3 of the present invention provides a financial self-service business processing system corresponding to Embodiment 1. figure 2 A schematic structural diagram of the financial self-service business processing system provided in Embodiment 3 of the present invention, as shown in figure 2 As shown, the system includes a business request acquisition module 11, a resource integration module 12 and a banknote matching scheme generation module 13, wherein the business request acquisition module 11 is used to acquire a user's business request, which corresponds to a banknote matching demand; resource integration Module 12 is used to integrate the available banknote resources of at least one associated self-service terminal when the available banknote resources of the self-service terminal logged in by the user cannot meet the above-mentioned banknote matching requirements, or integrate the available banknote resources of the self-service terminal logged in by the u...

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PUM

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Abstract

The invention discloses a financial self-service business handling method and system. The method includes acquiring a business request of a user, wherein the business request corresponds to a note distribution requirement, when usable note resources of the self-service terminal that the user logs in cannot meet the note distribution requirement, integrating usable note resources of at least one correlated self-service terminal, acquiring a note distribution scheme according to the usable note resources of at least one correlated self-service terminal, or integrating the usable note resources of the self-service terminal that the user logs in and the usable note resources of at least one correlated self-service terminal and acquiring the note distribution scheme according to the usable note resources of the self-service terminal that the user logs in and at least one correlated self-service terminal. By means of the technical scheme, the usable note resources of the self-service terminals can be effectively coordinated to provide service for the user.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a financial self-service business processing method and system. Background technique [0002] The current financial self-service business processing systems all designate self-service terminals logged in by users to provide services for users. Business collaboration and resource sharing cannot be realized between self-service terminals. When the banknote resources available on a self-service terminal cannot meet the user's business needs , the self-service terminal will report a business failure, even if the banknote resources available on other self-service terminals can meet the user's business needs alone, or can cooperate with the self-service terminal logged in by the user to meet the user's business needs, the existing technical solutions still cannot take advantage of the above Available banknote resources from other self-service terminals serve users. For example, in a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/02G07F19/00H04L29/08
Inventor 谢卫平李海洋叶敏梁雪玲
Owner SHENZHEN YIHUA TIME TECH