Telephone call method and device

A telephone call and telephone number technology, applied in the field of communication, can solve the problems of long call process and cumbersome operation steps for users, and achieve the effect of improving call efficiency, reducing operation steps, and quickly inquiring and dialing

Active Publication Date: 2015-09-02
MEIZU TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, when a user needs to inquire about the phone number of the courier at the courier outlet in his own community, he needs to call the customer service center of the courier company first, so as to report the location of his community to the self-service voice system or manual service system of the customer service center of the courier company , so as to find out the phone number of the courier of the courier company in charge of the community where you live, then hang up the customer service center of the courier company, and re-dial the phone number of the courier you found, resulting in a long call process and cumbersome operation steps for the user

Method used

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Embodiment Construction

[0044] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0045] It should be noted that the terms used in the embodiments of the present invention are only for the purpose of describing specific embodiments, and are not intended to limit the present invention. As used in the embodiments of the present invention and the appended claims, the singular forms "a", "said" and "the" are also intended to include the plural forms unless the context clearly indicates otherwise. It should also be understood that the term "and / ...

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Abstract

The embodiment of the invention discloses a telephone call method and device, and the method comprises the steps: receiving an incoming call request of a terminal; obtaining the physical position information of the terminal; inquiring a telephone number corresponding to the physical position information according to the physical position information; transmitting the inquired related telephone number to the terminal, and / or enabling the incoming call request of the terminal to be switched to the related telephone number. The method and device enable a user to inquire and dial the related telephone number corresponding to a service number conveniently and quickly, reduce the operation steps of the user, and improve call efficiency.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a method and device for calling a telephone. Background technique [0002] In recent years, with the rapid rise of e-commerce and online shopping, more and more people choose to shop online. At present, when a user needs to inquire about the phone number of the courier at the courier outlet in his own community, he needs to call the customer service center of the courier company first, so as to report the location of his community to the self-service voice system or manual service system of the customer service center of the courier company , so as to inquire about the phone number of the courier of the courier company responsible for the community where the user is located, then hang up the customer service center of the courier company, and re-dial the phone number of the courier found, resulting in a long calling process for the user and cumbersome operation steps. Con...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/42H04W4/02H04W4/16
Inventor 易鹏
Owner MEIZU TECH CO LTD
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