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Vehicle rescue method and device

A vehicle and vehicle status technology, applied in the field of Internet of Vehicles, can solve the problems of arranging rescue, unable to guarantee the timeliness of rescue, long-term delay, etc., to achieve the effect of ensuring timeliness

Active Publication Date: 2016-03-09
SAIC MOTOR
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, after the vehicle breaks down, because the agent communicates with the owner by phone to understand the vehicle’s fault condition, and the agent contacts the rescue agency for rescue, a long time delay is caused, and the timeliness of the rescue cannot be guaranteed, and even the owner may be injured. The inability to communicate with the agent makes it impossible for the agent to arrange rescue in a timely and accurate manner according to the fault condition of the vehicle, resulting in more serious losses

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  • Vehicle rescue method and device

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Embodiment Construction

[0047] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0048] figure 1 It is a flow chart of the vehicle rescue method provided by Embodiment 1 of the present invention. Such as figure 1 As shown, the method of this embodiment may include the following steps:

[0049] Step 101, the rescue system receives the rescue request reported by the faulty vehicle.

[0050] Wherein, the rescue request includ...

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Abstract

The invention provides a vehicle rescue method and device. The method comprises the steps that: a rescue system receives a rescue request reported by a faulted vehicle, wherein the rescue request includes faulted vehicle position information, a faulted vehicle identifier and faulted vehicle state information; the rescue system establishes a rescue task according to the rescue request; and the rescue system issues the rescue task to a rescue mechanism and a call-center system respectively so as to enable the rescue mechanism to carry out rescue preparation according to the rescue task and enable seats in the call-center system to arrange rescue for the faulted vehicle according to the rescue task. By adopting the vehicle rescue method and device provided by the invention, the timeliness of vehicle rescue is ensured.

Description

technical field [0001] Embodiments of the present invention relate to Internet of Vehicles technology, and in particular, to a method and device for vehicle rescue. Background technique [0002] With the development of science and technology and the improvement of people's living standards, cars have entered thousands of households, and corresponding vehicle failures are becoming more and more frequent. [0003] In the prior art, when the vehicle collides or other conditions cause the vehicle to be unable to continue driving, the owner can press the emergency rescue button to report the location of the vehicle to the cloud service platform, and at the same time the vehicle automatically dials the rescue call, Contact the agent of the call center system. After the agent is connected to the rescue call, he will communicate with the owner to learn about the fault status of the vehicle and arrange rescue according to the fault status of the vehicle. [0004] However, after the ...

Claims

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Application Information

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IPC IPC(8): H04M3/51H04W4/02H04L29/08
CPCH04L67/12H04M3/5116H04W4/025H04L67/52
Inventor 王辉骆俊凯加里·库珀刘凯朱小彦
Owner SAIC MOTOR
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