Processing method and device of network communication function abnormality, and mobile terminal

Abstract

The embodiment of the invention provides a processing method and device of network communication function abnormality, and a mobile terminal. The processing method may comprise the steps of receiving an abnormality processing notification sent by a modem of a terminal, wherein the abnormality processing notification is used for indicating that a special carrying processing of the modem is abnormal; detecting whether the number of times of abnormality of the special carrying processing of the modem within a preset period of time is beyond a preset threshold value; if the detecting result is negative, resetting the modem; if the detecting result is positive, closing a first protocol stack which arouses abnormality in the modem and opening the second protocol stack, wherein the modem supports at least two protocol stacks; and if the mobile terminal succeeds in network registration based on the second protocol stack, recording the current attribute of the mobile terminal. According to the processing method and device of the network communication function abnormality and the mobile terminal, abnormality processing can be carried out in a targeted manner based on abnormal causes, network use of the mobile terminal can be restored, practicability of the abnormality processing can be improved, and convenience is also improved.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to the technical field of mobile terminals, and in particular to a processing method, device and mobile terminal for abnormal network communication functions. Background technique [0002] With the development of Internet technology, mobile terminals are more and more widely used on the Internet. In order for the mobile terminal to support the Internet, at present, the mobile terminal usually includes a modem, and the modem can be used for signaling and interface processing, for example, it can handle access stratum (Access Stratum, AS) and non-access stratum (Non-access stratum, NAS) ) signaling, and interface with the AP (WirelessAccessPoint, wireless access point) processor, etc., the mobile terminal realizes network registration and connects to the Internet based on the protocol stack by the modem in it, so that it can communicate with other mobile terminals Or use...

AI Technical Summary

Problems solved by technology

However, if the protocol stack of the modem is abnormal, for example: the dedicated bearer processing is abnormal; it will cause the network abnormality of the mobile terminal and affect the network use of the mobile terminal. Therefore, it is necessary to handle the network abnormality of the mobile terminal

However, in the prior art, when the network of the mobile terminal is abnormal, the mobile terminal is usually restarted. Such an exception handling scheme cannot substantially solve the problem of network abnormality of the mobile terminal, and the practicability and user experience are poor.

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