Self-service terminal

Abstract

The invention relates to a self-service terminal which comprises a control unit (1), an interaction module (2), a communication module (7) and a feedback module (5). The interaction module (2) is used for inputting a service request, the communication module is connected with a server (10), and the feedback module is used for feeding back service to a user according to the service request, wherein the interaction module adopts a voice acquisition device which is used for inputting a voice service request, and the communication module transmits the collected voice service request to the server; a server side or the self-service terminal is further provided with a processing unit (10a) which is used for processing the voice service request and judging the service corresponding to the voice service request. Therefore, the user can obtain the needed service only by inputting the voice service request, so that the self-service terminal is more humanized and more convenient to use.

Description

technical field [0001] The invention relates to the field of self-service equipment, in particular to a self-service terminal. Background technique [0002] The self-service terminal is a convenient, simple, natural and practical human-computer interaction device, which is used to provide people with operation services and inquiry services; it integrates computer technology, multimedia technology, audio technology, network technology, industrial plastic arts, mechanical Manufacturing technology, streamlined integrated design, beautiful shape. Self-service terminals are gradually being used in all aspects of our daily work. For example, we can see self-service in business halls, postal business halls, tax collection halls, city street city information services, office buildings, airports, stations, banks, museums, libraries, exhibitions, hospitals, hotels, etc. terminal. Most of the current self-service terminals use human-computer interaction devices such as keyboards or ...

AI Technical Summary

Problems solved by technology

Most of the current self-service terminals use human-computer interaction devices such as keyboards or touch screens for human-computer interaction. Some people are not convenient to use traditional human-computer interaction devices such as keyboards and touch screens due to physical disabilities and knowledge barriers. , if a more humanized human-computer interaction device can be provided to operate the self-service terminal, the convenience of the self-service terminal will be improved

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