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Desktop sharing method and system

A desktop sharing and desktop environment technology, applied in the computer field

Active Publication Date: 2016-07-27
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The agent terminal will conduct a large number of video calls with multiple different client terminals every day. If you need to configure the IP address first to share the desktop of the client terminal every time, this will inevitably bring a lot of inconvenience to the agent.

Method used

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  • Desktop sharing method and system
  • Desktop sharing method and system
  • Desktop sharing method and system

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Embodiment Construction

[0052] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0053] The desktop sharing method provided in the embodiment of the present invention can be applied to such as figure 1 shown in the application environment. The client terminal 102 and the agent terminal 104 are connected via a network. Wherein, the client terminal 102 runs the first application program, the second application program and the third application program, and the agent terminal 104 runs the first application program, the second application program and the fourth application program. The first application program running on the client terminal 102 receives the client's operation in...

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PUM

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Abstract

The invention relates to a desktop sharing method and system. The method comprises the following steps: a first application program run by a client terminal receiving an operation instruction, and executing corresponding service operation; when a set first interface is displayed, a second application program run by the client terminal starting a third application program; the third application program generating a character string, and arranging the character string as a password of the third application program; the first application program sending an IP address of the client terminal and the password of the third application program to a seat terminal so as to enable a second application terminal run by the seat terminal to configure a fourth application program run by the seat terminal according to the IP address of the client terminal and the password of the third application program; and the third application program obtaining a desktop environment of the client terminal, and sending the desktop environment to the fourth application program for sharing. By use of the method provided by the invention, automatic desktop sharing can be realized without manual configuration.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a desktop sharing method and system. Background technique [0002] When handling business in the business hall of a bank, customers usually need to line up first and then handle it at the window. In order to save customers' time, some banks have introduced an operation mode in which agents handle business for customers through remote video calls. During a remote video call, the desktop of the client terminal can be shared with the agent terminal. Through the agent terminal, the agent can use the shared desktop to input business information for the customer and display it to the user. Traditional desktop sharing software needs to manually configure the IP (Internet Protocol, protocol for interconnection between networks) address of the shared terminal to realize remote desktop sharing. The agent terminal will conduct a large number of video calls with multiple different clien...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08G06F9/48G06F3/14
CPCG06F3/1462G06F9/4843H04L67/025H04L67/75H04L65/40
Inventor 宋扬高洪喜刘广伟
Owner PING AN TECH (SHENZHEN) CO LTD